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Recurring Income for Techs

Many times Tech services fall into the category of break/fix solutions. When something goes wrong, we’re called to fix it. While this is the standard operating procedure for many services, like home

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Unprofitable vs. Profitable Services for Techs

The Tech industry is a vast field, with a wide spectrum of devices. Mobile devices, proprietary machines and operating systems, server management, networking… if you have the experience and tools

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Simulate OS’s and Applications for Remote Phone Support

If you have ever done phone support, you know how hard it can sometimes be to visualize the steps your client needs to take in order to solve their problem. What would really help is if you had that operating

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Large List of Free Forensic Software

While I personally have never gotten into forensics due to liability reasons, it has always been something that has interested me. Recently, one of our forum members (mm201) posted an amazing resource

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How to Quit Your Job and Start a Computer Business – Book Review

Matthew Rodela from “Your Friendly Neighbourhood Computer Guy” has recently come out with an ebook called “How to Quit Your Job and Start a Computer Business“. As you can tell from

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PCPartPicker

If you’re often replacing hardware or building custom computers, check out PCPartsPicker.com. As the name implies, the site provides assistance in choosing parts, making sure they’re compatible

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What’s Best for Your Business: Focusing vs Diversifying

The amount of people thinking about making it big in this crowded technology crazed world is impressive. Many will get out of their bed in the middle of the night and jot down ideas they thought will change

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Maximize Your Workflow as a Tech

As technicians, we often have a wide range of tasks, from estimates, invoices, and contracts, in addition to the actual tech work we perform. This involves customer relationship management solutions, billing

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Evolve or Die: 5 New Service Areas You Should Be Looking At

Note: This was written in 2013 so not “New” service areas anymore. Kept for archival reasons. If 2013 taught us anything about computer repair, it’s that our industry is changing, and

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