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How To Create Practical, Procedure Driven Computer Repair Processes

Written by Jeremy Oaks. Jeremy is a computer science graduate who works in managed IT and programs computer utilities in his free time. How do you organize your repair process? How can you make the whole

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Five Questions to Ask Every Client to Grow Profit

To grow profit in your business, you need to keep great relationships with clients. One way you can do this is to ask the right questions. If you remember to ask these questions to every client, you enlist

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Best Practices for Workbench Network Security

Written by Jeremy Oaks. Jeremy is a computer science graduate who works in managed IT and programs computer utilities in his free time. It’s surprising how insecure the average technician’s network

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Be a Professional, Not a Pirate. Read the EULA

Written by Jeremy Oaks. Jeremy is a computer science graduate who works in managed IT and programs computer utilities in his free time. Software piracy is common. Most computer repair shops do it on a

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The Right Ways to Set Pricing Based on Competition

  • 08/05/2016

Unless you’re volunteering, making money is the point of being in business. The pricing for your services, though, is hard. You’ll need to consider what others are charging in your area to set, and

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3 Ways to Fail in the Computer Business

  • 07/08/2016

Nobody wants to fail, but there are some very real traps you can run into in the computer repair business. In this article, I am going to point out three common ways to fail in the computer business. ...

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Technical Overview of Popular Software Data Recovery Procedures

In this article, Deepspar have written an advanced guide aimed at educating technicians on the pros and cons of popular software data recovery methods. DeepSpar’s primary line of business is manufacturing

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The Three R’s Checklist That Prevent Callbacks

When a client calls you back after you repair the computer, it’s a sign they’re dissatisfied with your work. We’re not talking about a new problem, but something they think you caused. Callbacks

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What is Your Computer Businesses Software & Services Stack?

Some time ago I asked the Technibble forum members what software and services their business uses, and what integrates with what? We have many choices of software we can use in our businesses, but sometimes

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