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How to Filter Out Bad Computer Repair Clients
Problem clients can suck the life out of you. Sometimes you have to fire them, but what if you could avoid them altogether? Wouldn’t it be nice if they came with big warning signs: fragile and handle
VIEW POSTShould You Allow Your Technician to Accept Tips from MSP Clients?
“Yes. You will have a happy client and a happy tech.” “No. We’ve accepted a large tip as a business before, and it did not go well.” “Yes. There’s nothing bad about that!” “No.
VIEW POSTHow to Set Your Computer Business Pricing
“The other shop can do this at a lower price.” “If you drop your prices, you’ll have more customers.” How many times do you hear these statements from your customers? If you drop your prices
VIEW POSTWhat You Need to Know Before Hiring Your Next Employee
“Hire character. Train skill.” When business is steadily coming in and you’re struggling to keep up, sooner or later you’ll have to hire someone. But bringing someone in to work for you can make
VIEW POSTWhat You Should Know Before Buying an Existing Computer Business
“Look before you leap!” So, you’ve been in the computer repair industry for a number of years. You think you know how to handle customers and run a business. But you’re not a business owner
VIEW POST3 Technibble Newsletter Members Share Their Stats
There are only 4 days to go until we are no longer taking new white-label newsletter service members. I wanted to share with you some of the great results some of our customers are getting. I have written
VIEW POST3 Essential Types of Insurance for your Computer Repair Business
“You broke it, you pay for it. Or I’m gonna sue!” It’s one of those days where you are struggling to focus and you accidentally break a customer’s favorite ornamental vase while doing
VIEW POSTHow to Handle Customers Who are Always in a Hurry
“I can’t wait for two days. I need this fixed, now!” Customers who are in a hurry are nothing new. Business users want to conduct their business quickly and move on. And for some residential
VIEW POSTHow to Help Your Customers After a Tech Support Scam
Tech support scams have been around for a while. These may use many different kinds of approach, but the end result is still the same – to take money from the victim. And it seems that scammers have
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