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5 Reasons Why Trimming Your Service Offering is a Good Idea

The terms “trimming services” and “gaining business” don’t seem as if they go together. At first glance, you’d consider them in stark contrast to one another. But I’ve

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Windows XP Support Ends in April 2014: What Technicians Need to Know

The end of a long overdue era comes to an unofficial end on April 8, 2014.  This is the date in which Microsoft says all extended support will end for one of the best operating systems the company has

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How I (Finally) Quit My Day Job To Run My Computer Business

Up until very recently I’ve led a double life, so to say. A double life that has spanned just over two and a half years already. No, I wasn’t a secret agent or anything intriguing (relatively

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5 Great Ways to Re-Purpose Old PCs for Customers

Any computer repair technician should be able to properly recycle an old customer PC after wiping it effectively. But this shouldn’t be the only course of action to recommend to customers. Perhaps

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How to Effectively Charge Customers for Travel Time

Tackling any topic related to rates is likely one of the most debatable areas to touch with a ten foot pole. Technicians are stoutly protective of their pricing structures when the discussion comes up.

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How To Recover Email Passwords From Any Email Client With MailPassView

We’ve all been in this familiar situation before: a customer calls you to have their old computer data migrated to a fresh new system they just purchased. All the easy stuff transfers just fine,

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How to Estimate Bandwidth Needs for Your Customers

When it works, you never hear a peep about it. But when bandwidth problems start to plague a residential or business customer, you’re probably the next person being called right beside the ISP themselves.

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What Computer Repair Techs Need to Know About 802.11ac Wi-Fi

It seems like we are barely dipping our toes into the 802.11n territory these days, and another new wireless standard is about to crack us on the nose. While widespread adoption for a new 802.11ac standard

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4 Ways Computer Repair Shops Can Profit from the Tablet Revolution

Every month or so a similar wave of 1-2 threads tend to hit the Technibble forums. “The PC is dead” or “computer repair is a dying profession” are the general basis of discussion

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