WiseTechnician Review

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Does up-selling to your clients make you feel like a used car salesman? Most Computer Technicians come from a technical background so sales and marketing does not come naturally. Now that you are in business, sales is really something that you cannot avoid if you want to make money. I had heard about these WiseTechnician videos mentioned a few times in my Computer Technician circles that focused on the sales side of the Computer Repair business, and I wanted to check it out not only for myself, but for all of Technibbles readers to see if they are worth purchasing. This is my WiseTechnician review.

So What Is it?

The WiseTechnician videos are a collection of videos about the business and marketing side of the computer repair business. The package includes 26 High Quality 480p videos resulting in 3.5 hours of content. There are also audio-only versions of each of the videos so you can listen to them on the go.

The package includes videos on a variety of topics such as what to ask the customer, stocking inventory and selling it, finding a wholesaler, parts and pricing, billing and accounting, working in small/depressed areas, managed services, getting business customers and more.

Under The Hood

The videos are done in an interview style over Skype with Steve Cherubino from Podnutz as the host. The videos are broken up into 26 different topics and each video ranges from 5 to 10 minutes in length making them 3.5 hours in total.

Once you pay for the product via Paypal, you will be sent an email with login details to access the members only area on the WiseTechnician website which allows you to access the videos from any computer and mobile device capable of playing .mp4 files. Having the product stored like this is handy if you lose the videos because you can just login and download them again.

 

So What Are The Videos Like?

The videos are high quality Skype video calls and both Steve Cherubino and Chris Barre having good microphones and webcams. While the total length of the videos is only 3.5 hours long, there is little fluff in these videos and they are full of “gold nuggets” of information. In fact, while I was watching these videos there were many times where I thought “That tip alone is worth the cost of these videos”.
The videos are like watching one giant Podnutz interview and Chris can quite animated. He really is a no nonsense kind of guy.

 

A lot of technicians talk about ideas that they are going to try which may or may not work. I found the videos useful because they say “Do this, it works. Here is how to say it”.

I have only two gripes with this product. First, there are a couple of points audio drops out, but only for a split second. I guess thats is the the nature of Skype.
Second, I am not a fan of the site design as it looks too infomercial-like. However, the product itself is no-fuss, solid content.

So Who is Chris Barre?

Chris (the “Wise Technician”) has been doing computer repair for the last 7 years and has been sales for 14 years in both retail and business to business.
He used to own an an applicance repair company which had a store front and as well as doing onsite applicance repair. That business is still going strong and had 5 employees when he sold it.
Chris wanted to make a product that helped Computer Technicians make some serious money and get over the “computer guy shyness”. He has been talking to Computer Technicians for the past 3 years on the Podnutz network and their issues always came down to them not charging enough, feeling bad for making “too much” profit on a product, and not being able to sell new services and products to their existing customers.

Who Is This Product Not For?

If you have been running your business for many many years (Say, 5 years plus) then you are going to get less out of it. That is not to say you wont get anything out of it as the videos are a combination of startup tips and sales tips. I myself have been in business for about 10 years and I still got sales tips out of it that would make it worth the cost. If you still dont feel comfortable with sales then you will find the product useful.

The videos are not for you if you dont plan to invest the time to actually watch/listen to the videos and impliment the tips. This is not a get-rich-quick plan.

Who Is This Product For?

If you are within the first few years of your business, you will get a lot of great tips from these videos. As mentioned above it covers both startup tips (such as how to find a supplier) as well as sales tips. I know most new computer business owners dont feel comfortable about sales since they came from a more technical background. They often feel like a sleezy car salesman when trying to sell. Chris gives you some really elegant ways to sell to your clients without feeling like a scumbag.

The product retails for $79.95 and comes with a 60 day money back guarantee. There is really is no reason not to give them a try as it is risk free.

Check out the WiseTechnician Videos Here

 



Bryce Whitty

About the Author

Bryce Whitty
More articles by me...
Bryce is an Australian computer technician and the founder of Technibble. He started his computer repair business when he was 17 years old and is still running it 9 years later. He is an avid traveller and spends at least a month of the year in another country.

Comments (8)

  • Kim says:

    I purchased the videos abit back, thought they were well worth the money. Anytime you can listen to someone who is successful in your area of business, you will usually learn something, as I did in this case.

  • Mike says:

    I’de love to get some real feedback from other technibble readers, please post how or if these videos helped you.

    In the sample video on his site, it sounds like he attempts to teach the art of Bull Sh!7, if that’s his skill then buying his video series makes you the customer of B.S. (“Its Just Business”) Just sayin…
    “Integrity is being loyal to those who are absent!” -Quoted from the 7 Habits

    Meanwhile, I’m making a video on how to make successful video by charging more than the video is worth.

  • Mitch says:

    I purchased these videos on day one and I’m glad I did. I found it very useful as my company is less than 3 years old and I actually came from a sales background. If anyone is serious about becoming successful, you owe it to yourself to give the videos a shot. Don’t worry, you’ll easily make that money back on the next job…if you’re charging right.:)

  • Josh says:

    Okay, a few things. First off, the words “high Quality” and “Skype call” are incompatible. If they are going to charge 80 bucks they could have at least shot this with a proper camera and mic rather than a Skype call. I know it doesn’t cheapen the content but it does cheapen the experience when the audio drops out and you are looking at video quality that is below a lot of Youtube channel standards. Bryce, it also would be nice to give us full disclosure on how much you are making in referrals for promoting this product. Technibble has provided some great advice and I don’t mind if you make a little extra on product promotions, just be honest about. It’s not hard to figure out that http://wisetechnician.com/?hop=whittyidea that you link to is a promo code.

    • Bryce Whitty says:

      The videos are 480p which is more than enough for this type of thing.

      I have an Affiliate Disclosure page that shows the relationships that Technibble has with its affiliates. The link is at the bottom of every article page.

      I could cloak the affiliate link completely if I wanted to hide the fact that its an affiliate link. But I didnt, as I am not trying to hide anything. Its a great product and I am happy to be an affiliate for it.

      • Josh says:

        I appreciate the response and apologize for not doing my homework first. I was not aware of the affiliate page and have a great deal of respect for that level of transparency about products promoted. Thanks again for the response and the great resources you provide.

  • bob lou says:

    I’ve worked with guys who are really good techs but it’s customer service that counts. I used to work for AT&T and so I have a lot of training and had to deal with Business customers every day.

    I could probably benefit from watching this but I think I have some pretty good skills…it seems the schools only teach the technical part of our job.

    I also took a night school class in tv repair and learned a lot from the teacher who had his own business for 30+ years. He talked about how to do estimates and how to handle customers along with the technical stuff.

  • stanley okpara says:

    hi nice work there i draw my inspiration from people lik u who belive in the works of their hands. i’m looking at expanding my skills in apple repairs especially in d macbook. i really won mind a full time training at a price. my email is attached herein hoping to hear from you