britechguy
Well-Known Member
- Reaction score
- 4,414
- Location
- Staunton, VA
Client owns this machine: Dell - G3 15.6" Gaming Laptop - Intel Core i7 9750H - 16GB Memory - NVIDIA GeForce GTX 1660Ti - 512GB SSD. Windows 10
which is still sold and costs just under $1100. Not a cheap box by any means.
I get an e-mail, that includes the photos below, looking for a repair estimate that says, in part: "The hinge is breaking apart after a few years of use, and It's starting to pull apart the plastic around the screen. The screen and the keyboard no longer line up when it's closed. Also the keyboard no longer lights up, but that's not a major concern." Here are the photos:
It takes a lot of abuse to get anything to the state this is in, and there are plenty of hints (more than hints) that case cracking/disintegration and hinge issues are in the offing. These can be repaired if they're not too terribly severe even without getting new a new base cover, etc., if addressed relatively early.
This machine dates from 2019, a mere baby compared to many I deal with, and it's clearly been through at least one, if not several, proverbial wars.
I told the potential client, nicely, that a machine that has become this compromised is not economical to repair, and that things like "the keyboard not lighting up" could be anything from a cable to something beginning to go wonky on the motherboard.
Asking someone to try to fix a laptop in this shape is like taking a car that's been in an accordion-pleating style accident to your mechanic (not even body shop) and expecting that it can be fixed.
It's sad, as this could have been saved had action been taken quite a while back.
which is still sold and costs just under $1100. Not a cheap box by any means.
I get an e-mail, that includes the photos below, looking for a repair estimate that says, in part: "The hinge is breaking apart after a few years of use, and It's starting to pull apart the plastic around the screen. The screen and the keyboard no longer line up when it's closed. Also the keyboard no longer lights up, but that's not a major concern." Here are the photos:
It takes a lot of abuse to get anything to the state this is in, and there are plenty of hints (more than hints) that case cracking/disintegration and hinge issues are in the offing. These can be repaired if they're not too terribly severe even without getting new a new base cover, etc., if addressed relatively early.
This machine dates from 2019, a mere baby compared to many I deal with, and it's clearly been through at least one, if not several, proverbial wars.
I told the potential client, nicely, that a machine that has become this compromised is not economical to repair, and that things like "the keyboard not lighting up" could be anything from a cable to something beginning to go wonky on the motherboard.
Asking someone to try to fix a laptop in this shape is like taking a car that's been in an accordion-pleating style accident to your mechanic (not even body shop) and expecting that it can be fixed.
It's sad, as this could have been saved had action been taken quite a while back.