HCHTech
Well-Known Member
- Reaction score
- 3,848
- Location
- Pittsburgh, PA - USA
I installed a UDM-Pro and a US-16-150W at a giant-housed residential customer a couple of months ago. They have a full network rack & about 8 Luxul access points, which we are going to replace as soon as the Unifi U6-Pro-US units become more available. At the install, I added the router and switch to my Hostifi controller just fine, but noticed it showed as disconnected less than a week later. Everything was working fine, though, and said homeowner was out of the country on business so fast-forward to today when I finally get back onsite to figure out the problem.
I tried re-adopting, resetting the inform address over SSH, but nothing helped, so I opened a chat with Hostifi. I was sad to learn that: "UDM and UDMP cannot be adopted to Hostifi or any 3rd party hosting. Ubiquiti have designed them both to only manage themselves via their inbuilt controller." Well, shoot. I wish I had known that in advance. So now, I'm going to be forced to do a DDNS to get remote access, which depends on port-forwarding in the cable modem they've got at the edge. Not my favorite choice, I'll admit.
I tried re-adopting, resetting the inform address over SSH, but nothing helped, so I opened a chat with Hostifi. I was sad to learn that: "UDM and UDMP cannot be adopted to Hostifi or any 3rd party hosting. Ubiquiti have designed them both to only manage themselves via their inbuilt controller." Well, shoot. I wish I had known that in advance. So now, I'm going to be forced to do a DDNS to get remote access, which depends on port-forwarding in the cable modem they've got at the edge. Not my favorite choice, I'll admit.