homepage hijacking-half only

[loneyjy]

Dear members,
I am using internet explorer and goggle as my homepage.The trouble started about a month ago when my homepage was partly blocked(lower half) by this pop up known as spy bouncer.My internet explorer pop up blocker is working fine but only after allowing this particular pop up(spy bouncer).It looks like this pop up has got pasted to my homepage(bottom portion)I can still use the URL, but i could not log in my goggle account nor use the search function.There is also an internet explorer script error pop up ,prompting me do you want continue running script on this page?CONTENT: error occured in the script on this page/line:5/char:58/ error: popwin3-null or not a object/code:0 blah...blah..blah......
I have try to eliminate this particular pop up by using various means-ad-adwareSEpersonal/Spybot search destroy and micro trend (scan normal/safe mode} but not sucessful.I have try to use other help forum but could not fix the promblem yet.Now i have change my homepage to MSN.When i switch to goggle the promblem still persists.
Can anybody get me fix this promblem.THANKS in advance.

 

[Bryce W]

Since you have already tried AdAware and such you will have to remove it manually. Download a copy of Hijack This! located here: http://www.merijn.org/files/hijackthis.zip

Run it and click "Scan". It will bring up a list of your running processes and other addons installed into your browser (such as adware).

Click the button "Save Log", save this text file somewhere like the desktop. Open that log file and paste the contents here. I will let you know what you need to remove.

 

[loneyjy]

hijackthis

here it goes:
Logfile of HijackThis v1.99.1
Scan saved at 12:35:12 AM, on 3/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PGPserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE
C:\WINDOWS\system32\ctfmon.exe
D:\New Folder\WordWeb\wweb32.exe
C:\Documents and Settings\dass.DAS\Desktop\hjt\hijackthis1991.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://beta.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /M "Stylus C65" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WordWeb.lnk = D:\New Folder\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\system32\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4v: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\system32\PGPserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

Thanks for your concern

 

[Bryce W]

here it goes:
Logfile of HijackThis v1.99.1
Scan saved at 12:35:12 AM, on 3/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PGPserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE
C:\WINDOWS\system32\ctfmon.exe
D:\New Folder\WordWeb\wweb32.exe
C:\Documents and Settings\dass.DAS\Desktop\hjt\hijackthis1991.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://beta.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /M "Stylus C65" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WordWeb.lnk = D:\New Folder\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\system32\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4v: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\system32\PGPserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

Thanks for your concern

Tick the boxes next to the lines that I highlighted red (be careful doing this) and click "Fix Checked".
Reboot your PC and see if popups are still spawning.

Question, Do you have two system32 folders in your C:\Windows directory (you may need to show hidden files and folders), one starting with lowercase "s" and the other starting with an uppercase "S"?

Im concerned about this line, I believe the Second svchost.exe might be fake as one is in the folder "system32" and other other is in "System32" even though it SHOULD be the same process

C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe

 

[loneyjy]

hjt.

i have tick the items mentioned by u and fix it.After rebooting the promblem of pop up still persists.i am sending a fresh log of hjt.Here it goes:
Logfile of HijackThis v1.99.1
Scan saved at 11:36:46 PM, on 3/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PGPserv.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE
C:\WINDOWS\system32\ctfmon.exe
D:\New Folder\WordWeb\wweb32.exe
C:\Documents and Settings\dass.DAS\Desktop\hjt\hijackthis1991.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://beta.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [EPSON Stylus C65 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3S2.EXE /P23 "EPSON Stylus C65 Series" /M "Stylus C65" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: WordWeb.lnk = D:\New Folder\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\system32\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .m4v: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin6.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\system32\PGPserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

As the case of Window directory.- system 32 folder is present but could not find System 32 folder (hidden files shown). But i came across 2 svchost.exe (1 in Windows-system 32 folder starting with lower case svchost.exe and the other with upper case in Windows-Prefetch as SVCHOST.EXE 35308672.pf

 

[loneyjy]

i have not get any reply from you since my last posting

 

[Bryce W]

Other than wweb32.exe (which im not sure what it is), everything else seems to be normal. Have you done a full virus scan with AVG?

 

[loneyjy]

wweb.32: does it stand for wordweb(online dictionary). i use AVG to do online scaning at least once per week.thanks

 

[Bryce W]

Just had a thought. Can you list the processes running on your PC using something like Process Explorer ?
Although Hijack This! lists most of the processes that are running already and also any registry entries that are told to run programs on bootup. Often malware is launched by other ways such as attached to a DLL when IE starts up or in other locations of the registry. I noticed this the other day on a PC repair job with trojan/malware called mssearchnet.exe which would hide from Hijackthis!