Windows 10 network share diagnostic tool?

[ell]

Agh, spent 2+ hrs remotely trying to set up sharing access from a win 10 to another win 10. The server is visible from the workstation but unable to open, get a network connection error. Heres what I did:

On Host:
enabled sharing for entire user acct, everyone has permission access, checked firewall, other programs. Everything appears to be shared

ON Host and workstation:
checked advanced settings to no password, net discovery on, turned off password protected sharing, printers shared, enabled public sharing, not using homegroup,

ON workstation:
pinged host ip, fine
tried to open host directly from its icon in network places-fail
tried to map a drive to host ip ie:\\192.168.1.1\Users/citynameAutoBody fail
tried to map with host pc name:
\\host pc\Users/citynameAutoBody fail
also tried it this way: \\host pc/Users/cityname AutoBody fail

QB has a great little networking diagnostic tool that fixes stuff like this, anybody know of one for windows in general?

 

[Slaters Kustum Machines]

Did you check the firewall on the workstation? I have seen Kaspersky block access to a share before. I believe it was because the network was incorrectly marked as public rather than private/work.

 

[ell]

Did you check the firewall on the workstation? I have seen Kaspersky block access to a share before. I believe it was because the network was incorrectly marked as public rather than private/work.

ahhh, the workstation does have kaspersky on it, I temp disabled it, but did not check if the network was public.

 

[Slaters Kustum Machines]

ahhh, the workstation does have kaspersky on it, I temp disabled it, but did not check if the network was public.

Did you disable active protection or the firewall or both. I don't see Kaspersky that often so I am not sure of the exact option.

 

[seedubya]

Stupid bloody program - as bad as McAfee or Norton.

 

[ell]

Did you disable active protection or the firewall or both. I don't see Kaspersky that often so I am not sure of the exact option.

I just temp disabled active protection by right-clicking on the icon, didn't see a firewall option, windows firewall was active so I don't think kaspersky had one, so all you did was change the network to private and it worked?

 

[tek9]

If it's Kaspersky Internet Security it has its own firewall. You have to check under the firewall settings for networks and change the network to local or trusted.

 

[ell]

Stupid bloody program - as bad as McAfee or Norton.

no kidding, I get so sick of this crap

 

[ell]

If it's Kaspersky Internet Security it has its own firewall. You have to check under the firewall settings for networks and change the network to local or trusted.

thanks I hope thats my issue!

 

[GTP]

Did you check the "hosts" files on all computers?

 

[ell]

Did you check the "hosts" files on all computers?

no I did not, good idea.

 

[Mainstay]

Don't share the user's folder... instead put the company files in C:\QuickBooks (and have C:\QBBackups for the backups).

Share that folder for your other QB users.

Statically assign an IP to the QB host (server).

I am concerned about your slashes and your path.

Your path should be something very simple:

\\10.0.1.110\QuickBooks

Ensure you have entered the correct connection credentials in start >> run >> control userpasswords2 >> advanced >> Manage Passwords on the workstation. Those credentials should either be the creds for the server user OR be another user added to the host (it can be a non-visible user profile).

The QB file doctor / connection manager SHOULD correct F/W issues and ensure that the hosting is setup correctly.

https://community.intuit.com/articl...le-or-network-with-the-quickbooks-file-doctor

Switch to an A/V solution as opposed to an Internet Security solution (ESET NOD32 works like a dream).

Ensure you have an offsite solution for your QBBackup folder.

ON Host and workstation:
checked advanced settings to no TURN ON password protected sharing, net discovery on, enabled DISABLE public sharing, not using homegroup.

These are wired systems?

These are W10P systems?

What build of W10?

Can ANY computer (read 7Pro) access the server?

If you are pinging by computer name and the correct IP address is appearing, then the hosts file should be fine... but a good idea to double check.

 

[ell]

Don't share the user's folder... instead put the company files in C:\QuickBooks (and have C:\QBBackups for the backups).

Share that folder for your other QB users.

Statically assign an IP to the QB host (server).

I am concerned about your slashes and your path.

Your path should be something very simple:

\\10.0.1.110\QuickBooks

Ensure you have entered the correct connection credentials in start >> run >> control userpasswords2 >> advanced >> Manage Passwords on the workstation. Those credentials should either be the creds for the server user OR be another user added to the host (it can be a non-visible user profile).

The QB file doctor / connection manager SHOULD correct F/W issues and ensure that the hosting is setup correctly.

https://community.intuit.com/articl...le-or-network-with-the-quickbooks-file-doctor

Switch to an A/V solution as opposed to an Internet Security solution (ESET NOD32 works like a dream).

Ensure you have an offsite solution for your QBBackup folder.

ON Host and workstation:
checked advanced settings to no TURN ON password protected sharing, net discovery on, enabled DISABLE public sharing, not using homegroup.

These are wired systems?

These are W10P systems?

What build of W10?

Can ANY computer (read 7Pro) access the server?

If you are pinging by computer name and the correct IP address is appearing, then the hosts file should be fine... but a good idea to double check.

HI, there is no quickbooks sharing on these machines, I just mentioned the qb file Dr because it fixed networking issues in the past for me. The two pcs and using wired connections and there are no user passwords on either. I'm also wondering if it's something with their router, they appear to have two WiFi networks also, but the machines are not using them.

 

[Mainstay]

ah - then I hope my lengthy response helps someone in the future.

Sounds like you have a lot more diagnosing to do...

Systems should be connected via switch, not router.

Passwords should be in place... for so many reasons.

It makes sense to have two WiFi networks (so long as they are on separate subnets)... the whole 2.4 GHz WAP and the 5 GHz WAP with the same or near same SSID doesn't make sense to me... get a good WAP to handle wireless.

Regardless, I would look at a different approach to file sharing than sharing out an entire users' profile... really bad approach.

Either isolate files to a "DataStore" location (i.e. C:\DataStore) or well... I think I've typed enough on this topic without really understanding what it is you have tried and what it is you are trying to achieve.

 

[ell]

ah - then I hope my lengthy response helps someone in the future.

Sounds like you have a lot more diagnosing to do...

Systems should be connected via switch, not router.

Passwords should be in place... for so many reasons.

It makes sense to have two WiFi networks (so long as they are on separate subnets)... the whole 2.4 GHz WAP and the 5 GHz WAP with the same or near same SSID doesn't make sense to me... get a good WAP to handle wireless.

Regardless, I would look at a different approach to file sharing than sharing out an entire users' profile... really bad approach.

Either isolate files to a "DataStore" location (i.e. C:\DataStore) or well... I think I've typed enough on this topic without really understanding what it is you have tried and what it is you are trying to achieve.

thanks for all your input, I wasn't the first to enter the escapade, the whole point was to access a single folder on the host from a parts company program, well I think thats going to be the real challenge here, the company already remoted in and failed, saying it was a networking problem. However when I gave it a go I found the target folder shortcut on the desktop it pointed to a folder only found in networking places with its own ip, not found any where in the hard drive. She claims there is no other server in the office. I'm going back in this week and investigate again.

 

[Patch22]

ah - then I hope my lengthy response helps someone in the future.


Passwords should be in place... for so many reasons.

I've seen many networks setup for filesharing in Windows that worked fine with no passwords on Windows 7-8.1. As soon as Windows 10 came along, I had to setup password access with a user account on the local (host) computer from client machines. Nothing else worked

 

[glricht]

... As soon as Windows 10 came along, I had to setup password access with a user account on the local (host) computer from client machines. Nothing else worked

Did you add the "Everybody" account in BOTH the Sharing permissions AND the Security permissions for the shared folder? We used to do only the Sharing permissions, but when the host was upgraded to Win 10, the Security permissions was needed also.

 

[ell]

Did you add the "Everybody" account in BOTH the Sharing permissions AND the Security permissions for the shared folder? We used to do only the Sharing permissions, but when the host was upgraded to Win 10, the Security permissions was needed also.

i think I did, I'll have to check it again

 

[ell]

ok I'm remoted in now to both machines, its kaspersky antivirus 2016, no firewall settings! Plus I found when logged into their network router an actiontec dsl F2250 there is an option to enable file sharing, i go to switch it on and it asks for "samba" login and password, nice. The two pc's are connected to the network via ethernet, plus there are two other wifi networks on the router and another network that is simply named the share folder, with its own ip address, but its only found in network places, not in either pc hard drive so I'm guessing a cloud server?