Well this is a first for me. My unifi controller decided it wanted to start showing me the new setup screen instead of logging in. I do have a backup, but I've seen some other reports of this issue, so I'm going to see if Ubiquiti support can figure out the cause.
Unifi Controller reset itself
- Thread starter trevm999
- Start date
YeOldeStonecat
Well-Known Member
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- Location
- Englewood Florida
You got it on Winders or *nix?
I haven't seen it widespread...but have seen one of two posts about it over on the forums. Wondering if the issues can be with a failing hard drive, and the Mongo database just corrupts.
I have scheduled daily snapshots made of our controller up at RackSpace.
I haven't seen it widespread...but have seen one of two posts about it over on the forums. Wondering if the issues can be with a failing hard drive, and the Mongo database just corrupts.
I have scheduled daily snapshots made of our controller up at RackSpace.
YeOldeStonecat
Well-Known Member
- Reaction score
- 6,812
- Location
- Englewood Florida
YeOldeStonecat
Well-Known Member
- Reaction score
- 6,812
- Location
- Englewood Florida
Their forums are what the main support is from, that's been their original plan. Post there, in the Unifi sub forum.
When I've had problems, their support has been stellar starting from posts I've made. I've had UBNT staff directly involved, and top UBNT star members.
Just as an example of their community support, that difficult project I had doing the 6 mile shot to the school....I had a forum member that is a WISP in California via phone and remote...helping for over an hour and a half. And another ISP guy from up north more in New England..help via phone, as well as both of them and many other members providing tons of support in the forum.
