Sony VAIO AIO SVL24125CDB Won't POST

[ClickRight]

Hi All,

We had a Sony SVL24125CDB AIO come in for a memory upgrade.

We upgraded the memory and the system would not POST. It simply says "PC" for the input and restarts (this is a computer as well as a TV)

We have tried to reinstall the original memory, one stick at a time and in different slots with no success.

Further, we have removed the hard drive and used the assist button to attempt to boot off an external hard drive to no avail.

Thus, the machine is now a giant paperweight, or maybe a small TV at best.

We don't do many Sony machines, so I'm sure there's something simple we're missing. Any hints?

 

[GTP]

Have you tried resetting/clearing the CMOS and resetting the BIOS?

 

[ClickRight]

Have you tried resetting/clearing the CMOS and resetting the BIOS?

No, the CMOS battery is not in an accessible place. I was not able to enter the BIOS at any period, as it is just in a reboot loop.

I tried another power adapter and no luck there either.

Tomorrow, we will try and disassemble the entire system; I don't believe we have enough hours to do this as the client wants to pick up in the early afternoon, however. Why do these things always happen at the worst time!?

 

[GTP]

I hear ya! never rains but it pours!

 

[sapphirescales]

Just got one of these in with a bad screen. Those things are pretty old by now, and AIO's are a real piece of crap. Time to put it out in the junk pile.

 

[ClickRight]

Just got one of these in with a bad screen. Those things are pretty old by now, and AIO's are a real piece of crap. Time to put it out in the junk pile.

I hear you, I'm afraid that my client won't take it he same way though.

I looked at the viability of disassembly, however I can't seem to get the pieces to separate and they appear to be at the breaking point. Having no service manual around (thanks Sony!) I'm not sure I even want to proceed.

Time to call the client and break the news...

 

[ClickRight]

This computer is crazy. Put the old RAM back in and it was still doing the same silly reboot loop.

Left it setting on the bench while we did other work, turned around, and an HOUR later, it has now booted to the desktop!?

 

[aceraxon]

Might be a bad capacitor if it's doing that. Did you take a look and see if you have any blown caps?

 

[HCHTech]

I'm sure he can't see the caps if he couldn't get it apart - I have hated almost every Sony I've worked on over the years. I was not sorry to learn they were getting out of the computer business back in 2014.

I would leave it running until the customer came to pick it up so you could show them it was working. Then, power it down while they pay the bill, then change your phone number.