reports for insurance claims
- Thread starter italian
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K007
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Not to confuse Insurance with Warranty.
Insurance is something you usually buy when you buy the computer,
you pay every month or pay it all at once.
Insurance claims are handled by the people who issued the insurance policy not by you, unless you yourself are in the business of insurance.
Warranty on the other hand, you have to register yourself with manufacturers for warranty claims. Then they give you all the forms you need, and help on how to use them.
Insurance is something you usually buy when you buy the computer,
you pay every month or pay it all at once.
Insurance claims are handled by the people who issued the insurance policy not by you, unless you yourself are in the business of insurance.
Warranty on the other hand, you have to register yourself with manufacturers for warranty claims. Then they give you all the forms you need, and help on how to use them.
ljtechservices
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I don't mess with it anymore.
Historically the Insurance companies would only replace the damaged parts. they didn't acknowledge that residual static electricity could eventually take out the rest of the PC.
But recently i've spoken with an insurance agent in my BNI group and that practice, at least with his company, has gone by the wayside and they've just replaced the unit in most cases.
so my suggestion is to approach some agents and see what they say.
Historically the Insurance companies would only replace the damaged parts. they didn't acknowledge that residual static electricity could eventually take out the rest of the PC.
But recently i've spoken with an insurance agent in my BNI group and that practice, at least with his company, has gone by the wayside and they've just replaced the unit in most cases.
so my suggestion is to approach some agents and see what they say.
ljtechservices
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The insurance agent may ask for a repair estimate to process the claim. I think that's what the OP was asking about.
ljtechservices
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I've never seen a special form. I've always just given an estimate. Kinda like a roofer or body shop would do for hail damage.
if you mean for home insurance claims where the customer has damaged the laptop or power surges etc.
I charge £25 for a insurance letter.
basically its just a diagnostics and estimate quoting the problems with the laptop/pc and how much it will cost to repair. i also say whether i think it is economical for the insurance to repair as sometimes when you price up a laptop job if you have so much damage the price can be more expensive than a new laptop.
I charge £25 for a insurance letter.
basically its just a diagnostics and estimate quoting the problems with the laptop/pc and how much it will cost to repair. i also say whether i think it is economical for the insurance to repair as sometimes when you price up a laptop job if you have so much damage the price can be more expensive than a new laptop.
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If you search the forums, you will see that this has been discussed previously.
I do insurance letters for clients. I charge them anything up to £45.00 for the letter (which is added to the insurance claim).
One thing to bear in mind though, is to keep a copy of all reports you do. Many insurance companies, will contact you, to ensure you have done the report, and to finalise a few details. Ie you could say the laptop was indicative of being dropped (accidental damage), they would want to know a few more details. ie was there any extra damage shown etc.
Take pics of all the damage you see, and keep them in a folder with the insurance letter. That way you can send the pics to the insurance co if required. (this has happened to me once).
The insurance co, are not in any way attempting to catch you out, but as im sure your aware, a lot of people try and claim for things which havent happened... read into that what you want
I once had a guy who had a pci tv tuner card in a laptop, which was damaged. The laptop that is. The card itself was working fine. (this is when the tv card first came out, and cost a sml fortune).
Wrote the insurance report out, for the laptop. Client contacted the insurance co, told them as well as the laptop being broke, the tv card was damaged at the same time, and wanted that replacing also.
ins co contacted me, asked about the laptop, which was all the usual questions, then asked about the tv card. Told them, the card is fully functional, and does not require replacing.
the ins co, wrote off the laptop, and gave him the money for it, but didnt do anything for the tv card. Client was fuming!, he had a few nasty words to say to me, water off a ducks back.
In the end, I lost the client, (but that was ok with me), as I gained the ins co as a client..
Now, im registered with this ins co, as a company who tells their clients to go to x, y, or z, to have their items looked at for a repair. win / win situation for me on that respect.
I do insurance letters for clients. I charge them anything up to £45.00 for the letter (which is added to the insurance claim).
One thing to bear in mind though, is to keep a copy of all reports you do. Many insurance companies, will contact you, to ensure you have done the report, and to finalise a few details. Ie you could say the laptop was indicative of being dropped (accidental damage), they would want to know a few more details. ie was there any extra damage shown etc.
Take pics of all the damage you see, and keep them in a folder with the insurance letter. That way you can send the pics to the insurance co if required. (this has happened to me once).
The insurance co, are not in any way attempting to catch you out, but as im sure your aware, a lot of people try and claim for things which havent happened... read into that what you want
I once had a guy who had a pci tv tuner card in a laptop, which was damaged. The laptop that is. The card itself was working fine. (this is when the tv card first came out, and cost a sml fortune).
Wrote the insurance report out, for the laptop. Client contacted the insurance co, told them as well as the laptop being broke, the tv card was damaged at the same time, and wanted that replacing also.
ins co contacted me, asked about the laptop, which was all the usual questions, then asked about the tv card. Told them, the card is fully functional, and does not require replacing.
the ins co, wrote off the laptop, and gave him the money for it, but didnt do anything for the tv card. Client was fuming!, he had a few nasty words to say to me, water off a ducks back.
In the end, I lost the client, (but that was ok with me), as I gained the ins co as a client..
Now, im registered with this ins co, as a company who tells their clients to go to x, y, or z, to have their items looked at for a repair. win / win situation for me on that respect.
Martyn
Well-Known Member
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If you search the forums, you will see that this has been discussed previously.
I do insurance letters for clients. I charge them anything up to £45.00 for the letter (which is added to the insurance claim).
One thing to bear in mind though, is to keep a copy of all reports you do. Many insurance companies, will contact you, to ensure you have done the report, and to finalise a few details. Ie you could say the laptop was indicative of being dropped (accidental damage), they would want to know a few more details. ie was there any extra damage shown etc.
Take pics of all the damage you see, and keep them in a folder with the insurance letter. That way you can send the pics to the insurance co if required. (this has happened to me once).
The insurance co, are not in any way attempting to catch you out, but as im sure your aware, a lot of people try and claim for things which havent happened... read into that what you want
I once had a guy who had a pci tv tuner card in a laptop, which was damaged. The laptop that is. The card itself was working fine. (this is when the tv card first came out, and cost a sml fortune).
Wrote the insurance report out, for the laptop. Client contacted the insurance co, told them as well as the laptop being broke, the tv card was damaged at the same time, and wanted that replacing also.
ins co contacted me, asked about the laptop, which was all the usual questions, then asked about the tv card. Told them, the card is fully functional, and does not require replacing.
the ins co, wrote off the laptop, and gave him the money for it, but didnt do anything for the tv card. Client was fuming!, he had a few nasty words to say to me, water off a ducks back.
In the end, I lost the client, (but that was ok with me), as I gained the ins co as a client..
Now, im registered with this ins co, as a company who tells their clients to go to x, y, or z, to have their items looked at for a repair. win / win situation for me on that respect.
Nice one Nige, honesty pays
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