rivo99
Member
- Reaction score
- 0
- Location
- Mount Horeb, WI
Hello -
I have a customer that is missing about 1 month of emails from OE6. There does not seem to be any corruption as the program functions just fine in every aspect. I grabbed a copy of the OE6 store folder from his machine for testing. The customer DID NOT run the compaction of OE6 so there should still be recovery available but I'm not sure what tools are available for something like this and would love some advise from anyone else that has been in this situation. I have checked to see if the emails are in the deleted items folder, but no. They are not in any other folder that the customer has created as we've scoured them as well.
Thanks for any advise.
I have a customer that is missing about 1 month of emails from OE6. There does not seem to be any corruption as the program functions just fine in every aspect. I grabbed a copy of the OE6 store folder from his machine for testing. The customer DID NOT run the compaction of OE6 so there should still be recovery available but I'm not sure what tools are available for something like this and would love some advise from anyone else that has been in this situation. I have checked to see if the emails are in the deleted items folder, but no. They are not in any other folder that the customer has created as we've scoured them as well.
Thanks for any advise.