[SOLVED] Outlook 2013 keeps telling me my password will expire in 8 days.

[nlinecomputers]

Ok, this is on my personal main system. Windows 7 running Office 365 2013 Pro Plus. Outlook prompted me to change my password as it always does 15 days prior to it expiring. I got around to it 8 days before the deadline. I have changed the password a good two weeks ago now but Outlook continues to prompt that my password will expire in 8 days. It doesn't count down, every day is 8 days until password expiration. This happens only on this machine so this is something wrong on the local profile.

@callthatgirl you ever seen this before? I can nuke the profile and I bet that will fix it. Just curious if there is a fix short of that. I also don't want to change the password again as that is a hassle to resetup on all my devices and I do that often enough with a 60-day password limit.

 

[seedubya]

Did you try an Office 2013 repair?

 

[nlinecomputers]

Not yet. Haven't really tried anything. Was curious if was previously encountered before I get the big guns out.

 

[callthatgirl]

Did you remove the windows credentials for that account? That might help. If that doesn't help, probably a new profile. I hate telling folks that but if the password is good, credentials are cleared and it's exchange, then not much else to do for that snag up. I'm not sure I'm a fan of repairs anymore, not after my drama yesterday. If I had a choice of a new profile over repairing, I'd take a new profile all day long!

 

[nlinecomputers]

Did you remove the windows credentials for that account? That might help. If that doesn't help, probably a new profile. I hate telling folks that but if the password is good, credentials are cleared and it's exchange, then not much else to do for that snag up. I'm not sure I'm a fan of repairs anymore, not after my drama yesterday. If I had a choice of a new profile over repairing, I'd take a new profile all day long!

I'm totally with you there. I'll nuke a profile before I do a repair. When I get a free moment I'll try it. It's not a priority as it doesn't interfere with work. Just a balloon by the clock telling me this. I click the x once a day and go on.

 

[callthatgirl]

Clients hate new profiles but in all fairness, I can build a new profile and make it better than what they had before, it's sometimes needed and I have received many "Omg it's so much faster!" comments. It's worth doing it instead of troubleshooting for hours.

For those reading, if you do create a new profile, never delete the old one until you are 100% sure you have all the data. IMAP can have content in the local profile that you can't get back from a server, such as calendar/contacts, etc. Also, learn to optimize Outlook. Here is my video about it.

Then don't forget their "contacts" lol

 

[nlinecomputers]

Did you remove the windows credentials for that account?

Yes finally had a free moment and that seems to have done the trick. Beats nuking the entire profile.