Outlook 2007 - Calendar sharing problem

[brockalee]

I'm trying to share a calendar. When the share e-mail is delivered, the recipient's e-mail says "This sharing message is not valid. All action buttons have been disabled." And sure enough, there is no action that can be performed.

Both users have emails on the 2003 Exchange Server and are listed in the same active directory. Both have their e-mail address specified in the user profile in active directory. Both users are running Office 2007 Professional. The email account is Exchange also, not POP.

Search engines don't show any info on this error except for one guy that said his issue was resolved by checking that the e-mail was specified in the user profiles in active directory. So I checked that, still same message...

The calendar was successfully shared with another user this morning, but still experiencing the same error with the first user. What would make the sharing message not valid when being sent to a specific user? Both users have the same rights and the user profiles in active directory have the email address specified the same as well. Still confused.


Thanks for any input!

 

[brockalee]

Well I finally got it fixed. Going into Outlook on user B's end, I noticed it was actually a personal mailbox that was being used. When going through Outlook's wizard, I had setup the user account as POP instead of connecting it to Exchange.

I closed out of Outlook and went into Mail in the control panel and connected to the exchange server that way. I setup Exchange as the default mail account and reopened Outlook and the shared calendar was there.

So basically the email was invalid because outlook was not connected to exchange.

 

[mraikes]

Thanks for posting a follow up! It's always nice to hear how some of these odd problems are resolved.