Here is the situation.
Outlook 2003 configured for POP email account.
Messages from one sender started sporadically showing the message header in the body of the email.
The messages may or may not have an attachment. The same message will be received in Outlook for other users with no issues. That's to say an email outside of the email domain will be sent to several users on the recipients domain. All but this one user will receive the email correctly.
It does not happen to all emails from the sender to the user with the problem.
What we have done...
Verified all SP's are installed.
Disabled and finally removed Vipre AV.
Configured Outlook to leave copy of messages on server so that we can
A) Download messages to another computer with Outlook (works fine)
B) See how the messages appear in webmail.
Installed Windows Live Mail. Messages come in correctly.
The best I can tell, something is stripping part of the email header so that Outlook does not know where the header ends and the message body begins. We are unable to determine what is doing this.
Anyone have any tricks or tips to figure this out? It's driving us nuts.
Outlook 2003 configured for POP email account.
Messages from one sender started sporadically showing the message header in the body of the email.
The messages may or may not have an attachment. The same message will be received in Outlook for other users with no issues. That's to say an email outside of the email domain will be sent to several users on the recipients domain. All but this one user will receive the email correctly.
It does not happen to all emails from the sender to the user with the problem.
What we have done...
Verified all SP's are installed.
Disabled and finally removed Vipre AV.
Configured Outlook to leave copy of messages on server so that we can
A) Download messages to another computer with Outlook (works fine)
B) See how the messages appear in webmail.
Installed Windows Live Mail. Messages come in correctly.
The best I can tell, something is stripping part of the email header so that Outlook does not know where the header ends and the message body begins. We are unable to determine what is doing this.
Anyone have any tricks or tips to figure this out? It's driving us nuts.
