odd hard drive noise

[Pants]

I've got a Seagate ST320005 42AS 2TB HDD. It's always making clicking sounds. Sometimes it makes fart-like sounds and then clicking noises. This drive is actually a refurbished one that Seagate sent to me, because the first drive I had was on warranty and it did the same thing. I thought the drive was going to fail to I had them send me another one.

Are these models just noisy? I haven't had any problems with this drive other than the noise.

 

[nlinecomputers]

Take a look and listen here: http://datacent.com/hard_drive_sounds.php

Might find a sound that matches.

 

[Pants]

It would be fun to sample some of those sounds into a song recording.

I think mine would fit into number 4 on the sea gate category, the only difference is that mine makes a half-second farting sound instead of a long one, as the drive begins to spin up.

I can't help wonder if Seagate slapped a "refurbished" label on my drive and sent me back the same drive. I guess I should start thinking about getting this drive ready to ship off to Seagate.

 

[myleso]

Never had any luck with seagate drives, too many failures, I avoid them like the plague

 

[SpaceSquad]

Never had any luck with seagate drives, too many failures, I avoid them like the plague

this is purely individual experience, though... I have seen less seagates fail than anything else...even WD.

 

[nlinecomputers]

Same here. I've had more issues of late with WD. They all suck anymore IMO. Even so called Enterprise level drives don't have the lifespan they use to.

 

[YeOldeStonecat]

As far as hard drives go..."when in doubt, throw it out!" They're cheap enough, why take the risk?

As for our brand preferences, been on a WD roll lately, we will not touch greens or blues, only reds, blacks, and REs.

Still do a few Seagates now 'n then too. Their ES Constellation drives are good (that's their enterprise ones, similar to WD's RE series)

 

[smashedbotatos]

As far as hard drives go..."when in doubt, throw it out!" They're cheap enough, why take the risk?

As for our brand preferences, been on a WD roll lately, we will not touch greens or blues, only reds, blacks, and REs.

Still do a few Seagates now 'n then too. Their ES Constellation drives are good (that's their enterprise ones, similar to WD's RE series)

This exactly. Every drive I own is a WD Black, and WD Red in my home server. I have 1 seagate drive, but it doesn't get much use. The previous Seagate drives I have had all failed with in a year. WD is and has been the ringleader in my IT world for the past 5 or 6 years. Again, stay away from Green and Blues though. Yea they work, but they tend to have a short lifespan.

Clickity-Clack means send it back. Get your info off it ASAP, and RMA it if you can. Sell the new drive or put it in a non essential system with non essential files on it.

 

[mr m]

I treat every SDD/HDD as temporary storage. Why? Because I learned the hard way over the years.

My SSD's are 2 and 4 years old and run flawlessly. Bottom line Kingstons. I have a 15 year old HDD that still works. I purchased a 500 GB WD Black and Blue drive to use as backups and also wanted to benchmark them. The Black died within months and the Blue still spins its life merrily away 4 years later.

I ordered 60 new PC's for the last company I worked for. These were mid-level biz class rigs. 12 out of 60 HDD's took a dirt nap within the first year!

There is no rhyme or reason here. It is what it is so backup, backup and then backup again.

I also explain to clients that if I replace a HDD/SDD I will not guarantee the work. If it craps out I'll get them another under warrantee if possible but I'm not eating the labor to reinstall the OS and whatever else. I'll give 'em a break on labor depending on the time and vibe but until they can manufacture an HDD to be as dependable as the CPU chip I'm not guaranteeing a thing. If they want to purchase their own HDD all the better. It just isn't worth the $20 profit on the small volume I replace yearly.

 

[redmon]

In my experience WD gives new ones out for warranty replacement. That's a huge reason to stick with them.

 

[Pants]

I think instead of sending this POJ back, I just try out WD for a while, and cut my losses with the Seagate. Maybe this drive won't fail for a long time.

 

[RaymondBeasleyy]

Reply

Just Look in your BIOS for EIST
c1 and c3/c6 might be under advanced CPU and power saving options disable them all and see if noise goes away.

 

[DataMedics]

I've got a Seagate ST320005 42AS 2TB HDD. It's always making clicking sounds. Sometimes it makes fart-like sounds and then clicking noises. This drive is actually a refurbished one that Seagate sent to me, because the first drive I had was on warranty and it did the same thing. I thought the drive was going to fail to I had them send me another one.

Are these models just noisy? I haven't had any problems with this drive other than the noise.

My guess (without hearing the sound) is that the drive is hitting an area of damaged platter surface, causing it to go unstable and hard reset.

Can you upload a recording of the sound?

 

[Tekguy]

In my experience WD gives new ones out for warranty replacement. That's a huge reason to stick with them.

For the limited amount of drives I RMA this has been my experience also. I won't put a refurbished drive in a customer's computer, not worth the hassle.

 

[YeOldeStonecat]

In my experience WD gives new ones out for warranty replacement. That's a huge reason to stick with them.

I've gotten refurbs from them....all brands do that now..they just get old drives and LFF 'em and ship 'em back up (after slapping a recertified label on them, and adding a letter to the end of the serial number)

 

[scott00049]

Has anybody thought about changing brand loyalty based on the recent (last week) study results put out on the HDD failure rates of the big 3. Hitachi was the big winner in that study, but it seems like its not a popular brand on this forum. Will that change for some of you based on this study, or will you stick with personal experience??

Just asking.

I personally haven't been in the business long enough (2 yrs) to have formed an opinion yet, but, all of the drives I have bought for customers have been WD and haven't had a single one come back. They all were replacing non-WD drives btw.

-Scott