New computer tech here. What are your %s for each type of repair/service?

[Crgky127]

Thanks for the good info. 50% for malware is what I have read in a few places. Would laptop accidental damage mainly be drops and spilled drinks? Thank you! Fred

Correct. Last week I had a power jack that was snapped (the plastic housing just about went in half), due to a drop (or that was the story). Hinge issues are quite common also. Both of these are in part due to crappy quality of materials/construction, but was triggered by mishandling on the customers part, so I don't consider this in the same category as a HD/PSU/inverter etc dieing after a few years. Closing the lid on an object and liquid spills are definitely in the accidental damage category as they are not the manufacturer's fault (those keyboards designed as a catch tray should not be a requirement IMO).

 

[Thedog]

Something like this:

35 % Virus and other cleaning

30 % Networks (computers not speaking to each other, extending wireless ranges etc)

5 % Webdesign, moving domains, E-mails

15 % Computer migration (ie getting all documents/settings/software on new computer, about half of them is going from PC to MAC)

15 % Software specific problems (ie error messages), consultation

Overall its very little hardware which I think is nice

 

[Puff]

Usually it's not a good idea to run two AV programs together on the same host.

 

[Morrison5891]

It is not that hard to answer an easy question. Watch, I will show you how:

I use the following:

CCleaner
ATF-Cleaner
ComboFix
Malwarebytes Free
SuperAntiVirus Free
Avast! Free
Microsoft Security Essentials

I set Avast and MSE to real time protection with auto updates before I return a machine to a user.

Avast & MSE? Not a good idea ...

 

[AGATECH]

I was taught not to run two AVs together, and I have told people that for years, but I read on another forum about running Avast and MSE together, so I gave it a shot. I am running both on many machines with no issues and no slowdown.

 

[iptech]

I was taught not to run two AVs together, and I have told people that for years, but I read on another forum about running Avast and MSE together, so I gave it a shot. I am running both on many machines with no issues and no slowdown.

Why, you won't get double the protection?

 

[AGATECH]

The reasoning is that if one AV update fails to address one specific piece of malware, then the other may possibly. Also, if one AV releases an update a day or two before the other, then that day or two may make the difference in preventing an infection.

Why, you won't get double the protection?

 

[iptech]

The reasoning is that if one AV update fails to address one specific piece of malware, then the other may possibly. Also, if one AV releases an update a day or two before the other, then that day or two may make the difference in preventing an infection.

By that reasoning why stop at two?

It sounds a bit paranoid to me.

 

[AGATECH]

Because running others may cause slowdowns or other issues. MSW and Avast work well together.

By that reasoning why stop at two?

It sounds a bit paranoid to me.

 

[DanF]

Strangely enough, when I've started a couple of years ago, most of the repairs I've had were related to malware. Nowadays, the majority are related to hardware problems; systems not switching on, random restarts etc... then malware, then networks.

 

[xxsilk109xx]

Usually it's not a good idea to run two AV programs together on the same host.

Thats what I understood, I heard that running two will make both of them less effective. But I could be wrong.

 

[Abet Computers]

The MalwareResearchGroup has tested 15 well known antivirus products in April 2010. Objective of this test was to compare the on demand scanner capabilities of the participants with 259,694 malware samples that have been collected 60% in the last 3 months, and 40% in the 3 months before.

Here are the test results:

my point being just pick the obvious choice and only have 1 run