Need a client database for a non-profit...

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My new employer is a non-profit that deals with victims of domestic violence, providing an anonymous telephone hotline, a women's shelter, and tons of social services related to relocating and helping battered women escape their situations and become independent.

They are still using paper to track their clients!!!

Specifically, they need a database that will track clients/contact info/next of kin/emergency contacts, etc. but the unusual bit is it also needs to store/track their time in our women's shelter, their court dates, info about the defendants in the their court cases, resources of ours that they are allotted a certain amount of (such as a free therapist appointments, educational classes, etc.) and several other such social work appointments. And it needs the ability to generate custom reports based on any data, Ex. I may need a report on every client currently staying in our shelter, of from a specified date range.

Naturally it needs to have multi-user access in realtime, and would be shared on a network.

Free is best, it is a non-profit; but a reasonable priced app may be worth looking into as well.

I'm not up to designing my own database, or a client to access it! I was hoping someone knew of something already done for non-profits of this type.

My state did have a program and training at one point in time, that they wanted to implement a state-wide database for non-profits of this type - but they have been putting it off for 5+ years now and looks like it has been cancelled.

Anyone have any ideas?
 
I don't know if sugar CRM would be any better. I have not looked at it in a while

edit, just noticed they have a section for add ons, they even have one for mhelpdesk.
 
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Shelter by me uses a program called Alice.

http://www.infocuskc.com/alice.html

Rick

That's about exactly what I'm looking for!

Granted it ain't free, it looks cheap enough I should be able to convince them to squeeze it into the budget, even with the annual fee... providing it is in fact what we are after, and is easy enough for non-savvy users... I'll contact them about an eval version to see if it fits our needs.

Thanks!!!
 
I was hoping there was something like this out there for you. the lack of customization needed will far outweigh the cost.

Sent from my PC36100 using Tapatalk
 
So I have been corresponding with a guy from Alice...

The guy says North Carolina has a software program (it does, it's been on hold for 5+ years and they won't release it) but because of that, the guy is telling me to explore that - even though I've already told him it was a dead end and we needed his software.

Guess they don't want to sell it for some reason.

Anyone else have any ideas?????
 
So I have been corresponding with a guy from Alice...

The guy says North Carolina has a software program (it does, it's been on hold for 5+ years and they won't release it) but because of that, the guy is telling me to explore that - even though I've already told him it was a dead end and we needed his software.

Guess they don't want to sell it for some reason.

Anyone else have any ideas?????

Few more possibles:

http://www.grasp.tzo.com/gsc/GSCIndex.asp?Nav=WISH

http://www.womenssheltersoftware.com/

Hope some of this helps.

Rick
 
So I have been corresponding with a guy from Alice...

The guy says North Carolina has a software program (it does, it's been on hold for 5+ years and they won't release it) but because of that, the guy is telling me to explore that - even though I've already told him it was a dead end and we needed his software.

Guess they don't want to sell it for some reason.

Anyone else have any ideas?????

What a shame. Maybe ask the CiviCRM community?
http://forum.civicrm.org/

The case management package:
http://civicrm.org/civicase

Find a local consultant:
http://civicrm.org/professional
 
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