DrEtnof
New Member
- Reaction score
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- Location
- Conway, SC
I've been struggling with a customer's laptop & am at the point where I feel I need to reinstall the O/S. Unfortunately, I am now unable to access the drive. I've tried UBCD4Win as well as various keyreaders, etc., but can't find any information out regarding what version of windows she has. The drive is basically dead...even after the 'freeze' method!
The product key sticker on the bottom has the key itself visible, but the version is totally unreadable. The only reason why I even know it's windows 7 is because of the little sticker next to the touchpad!
So at this point, I have no idea if it's 32 or 64 bit, starter, premium, ultimate, pro...nothing but the key!
(oh, & if anybody can explain WHY those keys always seem to rub off either the key itself OR the version!!!) Probably a MS scam to get you to buy another 1!
The product key sticker on the bottom has the key itself visible, but the version is totally unreadable. The only reason why I even know it's windows 7 is because of the little sticker next to the touchpad!
So at this point, I have no idea if it's 32 or 64 bit, starter, premium, ultimate, pro...nothing but the key!
(oh, & if anybody can explain WHY those keys always seem to rub off either the key itself OR the version!!!) Probably a MS scam to get you to buy another 1!