thecomputerguy
Well-Known Member
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I have a client who uses an inventory program that interfaces with QB. So the hosted environment contains their database for the QB and their inventory system.
Server 2008 R2
Users Remote in through RDP & RDP for Mac
I get intermittent calls from them saying their QB went black. I login and see this. It seems to occur all by itself or when closing.
You can't do anything as the user, you have to login to the server and kill the QBW32.EXE process for that specific remote user. They can then login and use QB normally.
Sometimes this is daily, sometimes they can go a week without having the issue.
I called the Hosted company, they wont take responsibility for it, I dread calling QB, tried googling, but not even sure what to google for.
I've tried at least 5 times to teach someone how to logout of a user and login as the admin on the server to kill the process themselves but they can't remember.
They have 2 users, both have the same problem, I've tried creating a new user and the new user also has the same issue.
Haven't re-installed QB
Server 2008 R2
Users Remote in through RDP & RDP for Mac
I get intermittent calls from them saying their QB went black. I login and see this. It seems to occur all by itself or when closing.
You can't do anything as the user, you have to login to the server and kill the QBW32.EXE process for that specific remote user. They can then login and use QB normally.
Sometimes this is daily, sometimes they can go a week without having the issue.
I called the Hosted company, they wont take responsibility for it, I dread calling QB, tried googling, but not even sure what to google for.
I've tried at least 5 times to teach someone how to logout of a user and login as the admin on the server to kill the process themselves but they can't remember.
They have 2 users, both have the same problem, I've tried creating a new user and the new user also has the same issue.
Haven't re-installed QB
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