Good Bye, Logmein (Free)

A bit strange but it seems my LogMeIn Free accounts are still going to remain free?

We have two accounts with about 8 computers in each...LMI@ and LMI2@. We got the same email on Tuesday as everyone else about end of free service but only received the email for the LMI2 account? If I login to the 2 account it has the warning of so many days remaining but the first account appears as normal???

The only thing I can think is that we also use the LMI@ account for our LMI Rescue service that we pay for, does that entitle us to a free LMI licence?
 
Oh this is just the extra dose of stress I needed right now. I have Ignition, Central and 149 computers on Free, ONE of the Pro (which I switch around). None of my clients needs remoting access themselves, I just use it to access their systems. Can anybody clarify what future I'm looking at then? Logmein's stupid blog posts about it makes little sense to me, it sounds like some MBA fathead talking to a bunch of investors.
 
TechLady said:
Oh this is just the extra dose of stress I needed right now. I have Ignition, Central and 149 computers on Free, ONE of the Pro (which I switch around). None of my clients needs remoting access themselves, I just use it to access their systems. Can anybody clarify what future I'm looking at then? Logmein's stupid blog posts about it makes little sense to me, it sounds like some MBA fathead talking to a bunch of investors.
Click to expand...

So far, they claim it doesn't affect Central subscribers. Your Free installs managed through Central will continue to work.
 
mraikes said:
I've been trying out Splashtop's free product (for personal use). Their business product is only $60 per year for unlimited computers, but only one user - which is fine for me.

Like Logmein, it requires a small client-side install.

Splashtop seems just fine for quick basic access and troubleshooting / user support. I don't do any "heavy lifting" repairs like virus removal remotely, so I have no thoughts on whether it would be good for that kind of thing.

For just $60 year, I think it would serve my simple needs.

http://www.splashtop.com/products-pricing
Click to expand...

This might be exactly what I was looking for. Teamviewer is just too pricy for me. Great tip!

EDIT: no file transfer option = dealbreaker :(
 
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TechLady said:
Oh this is just the extra dose of stress I needed right now. I have Ignition, Central and 149 computers on Free, ONE of the Pro (which I switch around). None of my clients needs remoting access themselves, I just use it to access their systems. Can anybody clarify what future I'm looking at then? Logmein's stupid blog posts about it makes little sense to me, it sounds like some MBA fathead talking to a bunch of investors.
Click to expand...

I have the same subscriptions as you TechLady, from what I can tell, we are going to be fine. I am not worried about it.
 
I expect TeamViewer will be next to axe free use
if they made everybody pay $20 a year they would get more money
with all the millions of so called non commercial users.
 
Housecall works great on mac, and on new os, done a few sessions to help a client install virtualbox and get windows pumping on his mac.

He loved the support tool
 
The $1500 a year I was talking about is that when my current central subscription (unlimited computers / $300 per year) is up in March, I am looking at a $1500 a year fee for 500 computers or more.

They didn't publicise the Pricing changes on Central, and nobody cared with the big "no more free" headline breaking. Central was simply a new tool to get us hooked on the kool-aid before they sprung the trap.

I was really convinced I wanted to be done with SaaS for remote support, but now I wonder if the bargain on splashtop makes it worth another go.
 
Has anyone tried CentraStage? Looks like they have free remote desktop and audit for up to 500 computers. Win and OSX (Snow Leopard and newer). Uses VNC.

Edit: Looks like unattended access isn't free, but for those that don't need that, sounds hard to beat.

http://www.centrastage.com/smePricing.html
 
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Personally I am happy with ScreenConnect. But for someone who supports the same computer, I would say GFI Max is a great replacement for LMIfree (via Teamviewer)
 
Depends on how many computers you have it installed on.

GFI charges per machine that you have it installed, so very quickly your bill could get too high if you're big enough.
 
JustInspired said:
This sounds like just the ticket for me.
I own a single license of ScreenConnect and would only use it for on demand, client-present jobs. I don't feel safe having the client running all the time, as it's self hosted at home.

Enabling GFI TV Remote Control on all the workstations would start to add up. This wouldn't help clients who want to use it themselves.

I have quite a few clients who have free LogMeIn installed and they share their details with me so I can do various tasks after hours. This is where it's going to be a bit of a pain.
Click to expand...

I'm thinking about enabling client dashboards in GFI and then giving them access to take control/TV. I'd build this into their monthly Managed Services bill with me.

I started a thread about it here: http://www.technibble.com/forums/showthread.php?t=54536
 
carrcomp said:
Depends on how many computers you have it installed on.

GFI charges per machine that you have it installed, so very quickly your bill could get too high if you're big enough.
Click to expand...

what do they charge per computer for take control? I can't seem to find the break down of features/pricing guide on their site
 
That depends on your volume, and GFI is real touchy about advertising their prices. You should probably email your GFI rep on that.

What I can say is that we are looking at charging 2$/month/computer and making a decent profit from it.
 
Sounds good, looks like they allow unattended with the free version (unlike CentraStage). If you need to buy a license, it's perpetual and both minor and major upgrades are included. Windows only.

Just tried Chrome Remote on a Mac Pro with Bootcamp. Had to iron out a few bugs, but it works on both partitions.
 
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So I just spoke with GFI Max regarding their Remote Management software. I have never used GFI but it looks quite robust. They are telling me that they own Teamviewer and charge a small fee per workstation per month. I currently have around 20 computers. In comparison to a $749 for a TeamViewer license, the GFI pricing almost seems to good to be true.

Am I missing something?
 
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Hi Rockit, no you're not missing anything. GFI max is incredible and can lead to fantastic reoccurring revenue streams in addition to wonderful administration powers over your clients computers. If you're an ACRBO member, GFI has discounts that are WELL worth the nominal membership fee.


I just wish I had jumped into it years ago. Remember, with great IT power comes great responsibility.
 
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