What's this d7 scripted cleanup I keep hearing about, can you share a link? I'd like to check it out.
Going above and beyond - A bad idea?
- Thread starter Stephen68
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What's this d7 scripted cleanup I keep hearing about, can you share a link? I'd like to check it out.
Martyn
Well-Known Member
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- Bedfordshire UK
Have a look at Foolishit, a member on here. He has a fantastic product which is a Pandora's box of tools for the techie. Buy it, the best investment £ for £ you can make as a tech IMHO.
Http://www.foolishit.com
Http://www.foolishit.com
Mick
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- Cambridge, UK
Stephen,
I have a lot of sympathy. The other day I went to see an old chap with an XP machine running SP2. I fixed the problem he'd initially called about, then decided - as I happened to have a copy of the SP3 upgrade with me - that I may as well install that too. Over an hour and a half later, I was still staring at the final screen that says 'Performing system clean-up' and wondering how the hell I was ever going to get to my next job...
I have a lot of sympathy. The other day I went to see an old chap with an XP machine running SP2. I fixed the problem he'd initially called about, then decided - as I happened to have a copy of the SP3 upgrade with me - that I may as well install that too. Over an hour and a half later, I was still staring at the final screen that says 'Performing system clean-up' and wondering how the hell I was ever going to get to my next job...
A lot of interesting replys here.
I always go the extra mile. Any time I am doing virus removal it includes going through the system and doing an in depth clean up / tune up and includes installing all updates. Updates only fail for a reason, and until this reason is satisfied i don't feel i have completed my services. 95% of the time I will complete my list of tasks successfully. The other 5% of the time I will consult with the customer and explain what I have run into and go from there. If feel the system needs a back up and reload and may require and additional fee (usually $35 more than the initial $79) we discuss it and go from there. Too often i am working behind someone who didn't go the extra mile and have gained the trust and gratitude of a new customer. If it's not fixed..it's not fixed.
Also, A lot of discussion about HDD here. I always test the drive first, and if at all possible before the customer leaves the shop. I can run some quick tests that will show the results of the SMART status and SMART logs. If these come back bad then we know we have a drive problem,and we immediately deal with drive replacement costs. If they come back good we still "might" have a problem but I don't run THOROUGH tests unless my instincts tell me too later on, as they can be very time consuming.
I always go the extra mile. Any time I am doing virus removal it includes going through the system and doing an in depth clean up / tune up and includes installing all updates. Updates only fail for a reason, and until this reason is satisfied i don't feel i have completed my services. 95% of the time I will complete my list of tasks successfully. The other 5% of the time I will consult with the customer and explain what I have run into and go from there. If feel the system needs a back up and reload and may require and additional fee (usually $35 more than the initial $79) we discuss it and go from there. Too often i am working behind someone who didn't go the extra mile and have gained the trust and gratitude of a new customer. If it's not fixed..it's not fixed.
Also, A lot of discussion about HDD here. I always test the drive first, and if at all possible before the customer leaves the shop. I can run some quick tests that will show the results of the SMART status and SMART logs. If these come back bad then we know we have a drive problem,and we immediately deal with drive replacement costs. If they come back good we still "might" have a problem but I don't run THOROUGH tests unless my instincts tell me too later on, as they can be very time consuming.
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