vincentseo
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Anyone has any idea of a company involved in this ? We are looking for staff we could outsource some work to ?
Call center to outsource IT Support to?
- Thread starter vincentseo
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cmonova
Active Member
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Check out: http://cshotline.com/
www.synergy.gs has good support. They have NOC also.
Yukk! Try support.com I know they are hooked up with a few big box stores, not sure about their price tag.
IncrediblePCSolutions
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YourPCDoctor
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I am working with a company in India that is offering remote support. We are a test platform for them. They are specializing in supporting people like us (repair centers). Instead of me having to bring another tech online, I get a tech that is able to work on equipment while my office is closed (they are 10.5 hrs ahead of me).
I log a ticket on their site with the connection info (ID/password) and what needs to be done. They connect to the PC and perform the tasks. When they are done, they update the ticket and I check that everything is done and shut down the PC and contact the customer.
To me, the ideal scenario for this is for a new machine setup or a N&P. Get it online and let the cheap labor do the tedious tasks of updating and installing any plugins and apps.
As we venture forth, if you are interested in giving them a try, get in touch with me and I will pass along their info. I have no financial interest in this venture, I am simply helping a former colleague refine his companies process.
I log a ticket on their site with the connection info (ID/password) and what needs to be done. They connect to the PC and perform the tasks. When they are done, they update the ticket and I check that everything is done and shut down the PC and contact the customer.
To me, the ideal scenario for this is for a new machine setup or a N&P. Get it online and let the cheap labor do the tedious tasks of updating and installing any plugins and apps.
As we venture forth, if you are interested in giving them a try, get in touch with me and I will pass along their info. I have no financial interest in this venture, I am simply helping a former colleague refine his companies process.
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Call That Girl gives a 20% commission on referrals or take-overs.
http://www.callthatgirl.biz
Email me if you want our affiliation package. Would love to help!
http://www.callthatgirl.biz
Email me if you want our affiliation package. Would love to help!
Paul Rodgers
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Is it the info@ email address?
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yep...info@callthatgirl.biz
or Lisa@callthatgirl.biz
We have 4 people on our affiliate program now and I have a few others that just give us clients with no affiliation. We now are supporting nights/weekend calls and have 8 people on staff and are well prepared to bring on more.
or Lisa@callthatgirl.biz
We have 4 people on our affiliate program now and I have a few others that just give us clients with no affiliation. We now are supporting nights/weekend calls and have 8 people on staff and are well prepared to bring on more.
