BlueScreen 0x81c4383c

[AtYourService]

Im putting this here because I couldnt find an answer on google for this bluescreen error code and figure smeone might need this info sometime

IRQL_NOT_LESS_OR_EQUAL
Bug Check Code 0x0000000a
Parameter 1 0x00000000
Parameter 2 0x00000002
Parameter 3 0x00000001
Parameter 4 0x81c4383c
Caused By Driver ntkrnlpa.exe
Caused By Address ntkrnlpa.exe+4dfb9

^ btw thats using nirsoft's sweet bluescreenview app

Its a Dell Studio 1536 Laptop I tried all i could to find the offending app, disabled all the registry autoruns, non microsoft services , tried Last Known Good Configuration, it seems that in safe mode it wont blue screen but in normal mode it does, so that points to something thats not starting in safe mode.

I also ran Dell diagnostics on the computer and it gave an error code for the hard drive

error code: 2000-0142
msg hard drive 1 self test unsuccessful
status: 79

The good thing is this computer is under warranty by dell and they will be sending out a new hard drive, which will solve the issue , but i want to know if its really a hard drive issue

 

[frostbyte5014]

How old is this system and whay O.S. is it running?

 

[i.t-works]

Could you please attach the minidump (located in C:\Windows\Minidump), I like investigating the reasons for BSOD's

Since ntkrnlpa.exe is part of the Windows Kernel - it is most certainly not at fault. Check the Event Viewer for any errors relating to failing disk drives for confirmation of your diagnosis