I'm considering starting the following type of business and would really appreciate getting some feedback especially since many of you are business owners. I'm thinking along the lines of offering remote tech services to other shops in my general area. Basically I'd like to target computer repair shops that are quite busy and are in a position where there may not be enough work to the point of hiring another bench tech but would like to take advantage of hiring an extra tech as needed, when needed.
So for example, say one shop has 35 comps in the queue and would like to get them out more quickly than is normally possible. They could set a number of machines up in a remote queue for someone like me to remote in and do whatever the owner would like done. Which could be running different scans, updates, software installs, troubleshooting or whatever. Whatever would complement their current system. Work could also be done after regular hours so in the morning the systems would be ready to proceed down the chain. That's just one example as there could easily be more. Also could offer to do remote calls for the business as well if they don't currently offer that service for whatever reason.
Eventually if the business got to be more than I could handle, I could add other techs into the system as needed. I would target well experienced techs out of work or retired and want to make money from a home office.
One caveat could be the trust factor, especially as an unknown biz, so that's why I'd like to target local or otherwise regionally (say 150mi radius) where I can easily meet with the owner so I can personally sell them the service.
Currently thinking a cost per system could be charged, say for example $15 or so, depending on what services were performed and the number of systems needing service. One could easily have 10 sessions going on at the same time, which is not much different than say working in a computer lab or doing work at the shop but with somewhat less space restrictions. I have my own pros and cons with this but it would be great to hear what you shop owners out there think of it. Any suggestions would also be appreciated.
So for example, say one shop has 35 comps in the queue and would like to get them out more quickly than is normally possible. They could set a number of machines up in a remote queue for someone like me to remote in and do whatever the owner would like done. Which could be running different scans, updates, software installs, troubleshooting or whatever. Whatever would complement their current system. Work could also be done after regular hours so in the morning the systems would be ready to proceed down the chain. That's just one example as there could easily be more. Also could offer to do remote calls for the business as well if they don't currently offer that service for whatever reason.
Eventually if the business got to be more than I could handle, I could add other techs into the system as needed. I would target well experienced techs out of work or retired and want to make money from a home office.
One caveat could be the trust factor, especially as an unknown biz, so that's why I'd like to target local or otherwise regionally (say 150mi radius) where I can easily meet with the owner so I can personally sell them the service.
Currently thinking a cost per system could be charged, say for example $15 or so, depending on what services were performed and the number of systems needing service. One could easily have 10 sessions going on at the same time, which is not much different than say working in a computer lab or doing work at the shop but with somewhat less space restrictions. I have my own pros and cons with this but it would be great to hear what you shop owners out there think of it. Any suggestions would also be appreciated.
