Bit of website critique please?

ReactivEquation

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www reactivequation .co .uk

I've been trading for a while, but have only just got around to putting a website live and starting to promote things a bit in order to hopefully build up the business. :)
 
the colors are horrible. I like the menu but when you put it all on that purple background - yuck*

Logo is washed out by the backgrtound

Logo looks homemade

Ditch the text on the home pags - blahblahblah - its not selling anything. Headline your two biggest and brightest special offers. You will get clicks and calls from them. You wont from blahblahblah. Its just taking up space and serving no purpose. People generally will not read blocks of text like that anyway - unless they are prefaced to the object of receiving something they want. Seriously that is THE premium space on your website. Better to put something there that sells, than a mission statement.

Your SERVICES should be the first menu item. Thats generally what customers visiting your site are looking to find.

ABOUT should be last

Dont make your customer 'look' for information about whether you offer the service they need. If they cant find it within a few secs and the other google result they have open in their browser does have it - you just lost sales

If Im a business owner and Im looking for someone to come in and do a fix - do you do that? - cant see info on that in your site. Looks like only managed services. You just lost customers. Cant see anything there about what you actually 'do'. (Maybe it is there but too 'deep' into the site to find?) - either possibility is a problem for the effectiveness of the site.

Whats your service area?

Whats your response time?

The top menu links dont work - its not good web design to have hyperlinks that dont travel.

"technology news" - how is this item selling your services?

"what we offer" - has NO sales copy
- you need to promote BENEFITS of your business. You think just because you put a table and some prices, people are going to ring you and business will start flooding in the door? There's nothing there that actually SELLS the service to customers.

I really dont see the point of having "number of likes" visible when you have 2 or 5 or 10 or whatever. This has the exact opposite effect of promoting your business. It actually says you are relatively unpopular. By all means promote your social media presence, but you have to wonder about the effect of telling people hardly anyone supports you.

The main issues I see with the site are the colour, the navigation, and the lack of real promotional content. It also lacks trust symbols and calls to action, both of which are important elements for inclusion to aid conversions. You might also include some reviews by customers.

Consider also adding a photo of your physical premises.

If you have a signaged vehicle, consider adding images of that also.

I think you are failing to anticipate what your customers will want to see on your site. Definitely theres not a lot of effective 'conversion' content, that will make people want to pick up the phone and call you.

*google and read up on the sales psychology of colours, particularly dark coloured sales copy. You may be doing yourself harm here because of the 'vividness' of the site. Some people will just take one look at it and click away - simply because they dont like its appearance. "neutral" and "simple" (uncontroversial) colour schemes will create the best 'retention' rate for your site. Yes. This matters too.

some reading you may find helpful

If you want to rank for organic searches, you need to add more 'seo' content, and to some extent structure your site more appropriately for this.

Jim
 
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This is one of the reasons I dont do website critiques any more.

No thanks offered for the time taken to write to the question

No changes made based on the information offered.

Waste of time. :rolleyes:
 
hi

maybe this should become a sticky

Thanks
F15

I PMd Bryce a long time ago offering to do this, but the suggestion didnt seem to gain traction. I guess if there was support for the idea he might consider it.

I certainly would not mind doing one. Definitely it might stem the number of people asking the same questions and making the same mistakes. Over. And Over. And Over.

It might also save people's time responding to time-wasters who were just looking for a pat on the back - and never had any interest in an actual critique in the first place. (Yes this is also pretty common. And probably annoying for those of us who do respond).

So. Yeah. Im keen. Bryce?

..
 
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Apologies, I'm certainly not ignoring your feedback and advice...many thanks for taking the time to provide it.

I've taken it all on board, and I will be making a few of the suggested changes over the next day or so now that I am back in the office (have had a couple of days working at a clients site...bit cheeky to bill them for my time working on my site!)


I will reply properly to your points as well, especially the ones I am implementing or choosing not to implement. :) Don't want you thinking that I'm ignoring what you have said.
 
Apologies, I'm certainly not ignoring your feedback and advice...many thanks for taking the time to provide it.

I've taken it all on board, and I will be making a few of the suggested changes over the next day or so now that I am back in the office (have had a couple of days working at a clients site...bit cheeky to bill them for my time working on my site!)


I will reply properly to your points as well, especially the ones I am implementing or choosing not to implement. :) Don't want you thinking that I'm ignoring what you have said.

No hard feelings. No offense intended this side either.

I "may" be jaded......

.
 
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www reactivequation .co .uk

I've been trading for a while, but have only just got around to putting a website live and starting to promote things a bit in order to hopefully build up the business. :)

people looking or critique should at least make a clickable link, if it takes me more time to help you im not gonna do it

This is one of the reasons I dont do website critiques any more.

No thanks offered for the time taken to write to the question

No changes made based on the information offered.

Waste of time. :rolleyes:

true and false, probably more so true then false however

way to counter it is to post a tidbit of critique and wait for reply, if they reply it means they are interested in help then you can post full on info
 
This is one of the reasons I dont do website critiques any more.

No thanks offered for the time taken to write to the question

No changes made based on the information offered.

Waste of time. :rolleyes:

But this does help others. I gotta say I get some responses from mobile searches and I know if it look jumbled or all over the place it will hurt.
 
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