Azure latency

[freedomit]

One of our ad-hoc customers has a Server hosted on Microsoft Azure running various accountancy packages. There business model is they buy accountancy firms in the UK and then use an office in India to perform most of the work, so they have around 50-60 users total spread across both countries who need access to the same Azure Server.

There kinda of IT person called yesterday saying that they are having latency issues in the India office, the Azure server is located in the West Europe data center. If they move the Server nearer to India then they get the problem in the UK. The guy said he feels the latency issue it mainly with Azure as if he pings some of the UK office routers from India the latency is much lower. He has asked me to quote for a solution which possibly may involve moving to a local RDS Server rather than cloud based and even asked if i would host it possibly?

This high level network is a little out of my league so i was hoping for some advice. I really don't know if AWS or other alternatives are better then Azure for this kind of setup? I really dont like the idea of moving back from Cloud to a Local RDS, i certainly dont like the idea of ourselves hosting it.

Any advice would be appreciated...

 

[database]

It should be fairly simple really. If you can get the data in vm format you can just fire up the machine elsewhere... may have to make some licensing changes, etc since no longer part of Azure. However, after that it's just a matter of setting up proper firewall rules and ensuring the users have the problem address to access the server. Do you have any specific questions?

 

[trevm999]

I wouldn't take it out of the cloud. Azure has an entire team devoted to security. You would have to charge a lot more than Azure to make it worth it for you. I would recommend doing a test with AWS, or test with all the similar services (Google Cloud, rackspace, digital river, etc)

Or they could contact Azure support. That kind of thing can take a while to get resolved. I spend 2 weeks helping Zayo/Latisys troubleshoot an issue that was on their end. (well, it wasn't so much helping as trying to convince them the issue was on their end and providing proof, I still don't think they believed me until they starting getting reports of other customers having the same issue)