Are you still selling Malwarebytes?

[Mr. Ingram's Computer Repair & Shoppe]

With their new 4.0 layout that isn't as smooth or intuitive.

their "VPN" services...

I feel like theres more popups advertising now...

I sell it/bundle it with virus removals/cleanups to customers with no real protection... but it's getting a bit ad heavy...

Yall still use it, or what did you switch to?

 

[trevm999]

We have MBAM Endpoint on 300 systems. We won't be renewing. We're going to Defender ATP.

Not sure if Bitdefender Gravity zone would suite you model.

 

[Mr. Ingram's Computer Repair & Shoppe]

We have MBAM Endpoint on 300 systems. We won't be renewing. We're going to Defender ATP.

Not sure if Bitdefender Gravity zone would suite you model.

I just have a list of 1-year keys, and install them as I need them, I don't do any type of MSP or continued services...

 

[HCHTech]

We use MBEP for our commercial clients - no complaints so far. Protection seems good and decent profit margin. Wish I could get a single dashboard without upgrading to a different service, though.

 

[callthatgirl]

I just helped a client last week who was ride or die Mbam until I proved his Outlook was not working with it on. I told him to contact MBAM lol.

 

[Porthos]

I just helped a client last week who was ride or die Mbam until I proved his Outlook was not working with it on. I told him to contact MBAM lol.

One of 2 simple fixes. Clean reinstall with the support tool or
Restore the advanced options for Exploit Protection as those settings have been known to sometimes cause issues with MS Office applications, including Outlook. To do so, open Malwarebytes and access settings by clicking the small gear icon in the upper right, then select the Security tab and scroll down to the Exploit Protection section then click the Advanced settings button and click the Restore Defaults button on the lower left, then click Apply and wait around 20 seconds for the protection to refresh, then test to see if Outlook works.

 

[Mr. Ingram's Computer Repair & Shoppe]

One of 2 simple fixes. Clean reinstall with the support tool or
Restore the advanced options for Exploit Protection as those settings have been known to sometimes cause issues with MS Office applications, including Outlook. To do so, open Malwarebytes and access settings by clicking the small gear icon in the upper right, then select the Security tab and scroll down to the Exploit Protection section then click the Advanced settings button and click the Restore Defaults button on the lower left, then click Apply and wait around 20 seconds for the protection to refresh, then test to see if Outlook works.

I hope that fixes it, I'd hate to be recommending, selling, and installing software that is causing problems!

 

[HCHTech]

I hope that fixes it, I'd hate to be recommending, selling, and installing software that is causing problems!

We all take that risk every day with any software we install or recommend. Any software can cause unintended problems out of our control. No programmer starts his day with "Hmm, how can I build this update to break the most computers?", and even multiple levels of testing and miss some obscure combination of drivers or hardware that ends up being an issue. It's a fact of life in our business.

 

[Mr. Ingram's Computer Repair & Shoppe]

"Hmm, how can I build this update to break the most computers?"

You've never used slimware utilities XD

 

[HCHTech]

You've never used slimware utilities XD

Fair point.

 

[Fred Claus]

Ok, here's a question. MBAS is an anti-malware product. If you have an antivirus that also claims to be antimalware, do you even need Malwarebytes?

 

[Porthos]

That is a loaded question.

Remediationmap

Watch Malwarebytes catch threats that other security companies miss in real time on this remediation map.

www.malwarebytes.com

 

[HCHTech]

The interesting bit is the list of AVs on the right and the counts. Not a controlled study, of course, but interesting, nonetheless. I think I'll send this link to some of my residential clients who are clinging to Avast.

 

[Larry Sabo]

The interesting bit is the list of AVs on the right and the counts.

It would be more interesting if they removed Adware hits. I'll bet most of the Hack/Password tools detected are Nirsoft Utilities in use by Technibble members. In many ways, it indicates popularity of various AVs rather than their effectiveness.

 

[Fred Claus]

That is a loaded question.

Remediationmap

Watch Malwarebytes catch threats that other security companies miss in real time on this remediation map.

www.malwarebytes.com

Just one question about this. How can they say it's "In real Time", when the video starts over and does the exact same thing each time you load the page?

 

[Larry Sabo]

Just one question about this. How can they say it's "In real Time"

Maybe it was real time when they created the video.

 

[Porthos]

It is not a video. It is the live report from the telemetry in Malwarebytes that is on by default.