No offense, but are you asking for law suits? Just because you close a business doesn't mean you can stop honoring warranties. When Monarch went out, they still had to honor warranties till their expiration. And how is it you were in business 6 years when, according to your intro here
http://www.technibble.com/forums/showpost.php?p=149269&postcount=1, you're only 19 years old now?
I may be way off here, maybe not getting the whole picture, but something smells fishy. Usually when I see a business do what you're doing (closing then opening under a new name), it's because they're trying to duck a lot of problems. So what's going on here, Pedro?
Hello everyone, I have not been here in a while, so sorry I was not able to respond back to all of your concerns. I'll make sure to address them all.
To begin, I offer a 3 month warranty on all work. I will agree that I had some typos in certain areas, that you guys caught for me. My business offered a 3 month warranty, and I was sure to wait until all warranties had expired before that notice went up.
As for being in business for over 6 years, I can say that this one was a bit fudged up. Every since I was younger, I was into computers heavily, and fixed computers for family members, they then referred me to friends, and I always got paid something. It's been going on for 6 years. So, technically not legally in business for 6 years, but doing this line of work for 6 years. Definitely understand you there.
I can assure you all, we have no standing problems with anyone. No money is due, no property is in our possession, and we have only had 4 customer complaints which were resolved in the last 2 years. Our customers always had proof of all work and purchases, they checked out everything before leaving, and always received their old parts, when they were replaced.
The reason I "closed" the business was because about 3 months ago, I received an opportunity for a career I could not pass up. I sent out mail notices to all my customers 3 months ago. The notice on the website went 3 months after the mailing. I was making quite a nice chunk of change with my computer business, and a friend of mine came up to me and told me about a position as a regional system administrator for a local company, and their branches. I went through the whole process and got the job, and busted my ass left and right to make sure to do the work perfectly. No one ever had a complaint, and my job was always completed as asked. Well, the useless person who hired me failed to inform me that I needed a Bachelor's degree, even though I told him during the interview that I currently WAS working towards a degree, but had not completed yet. He said there was no issue with that, since my friend vouched for me (He also worked in the IT department). 2 weeks after I got the job, they came to me, told me about the requirement, and said they could only pay me $9/hr at a lower position. No way I would do that.
So, in short, I closed down my business because of an opportunity that was going to be better, and more consistent for me, only to be screwed over due to someone's stupidity. Now, I want to restore my business, but I wish to change my name because you're right, "Dark" computer services sounded bad. It didn't sound good, even though my customers were always treated with the highest respect and quality standard.