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Why would such a problem effect multiple PCs? This is a missing font or a printer margin issue.

… broke Microsoft 365? Looks like a major outage underway for emails.

WPS Office is free has menus that emulate office and can access open docs.

You don’t need to convert. All versions of office still can open ODT. M365 is the correct solution here.

The MSI is probably one their custom remote packages which is tied to a particular client. You should forward this to screen connect so they can examine it and deactivate the malicious account.

This can also happen if bitlocker is enabled.

They need a new pc. That DOS program would probably run just fine on win 11. But if it doesn’t you can convert the drive into a VM. Running on old 90s hardware is just crazy.

It used to be available as part of the action pack. MVPs probably get that free.

The problem is that I don't think that there is a good way to export a passkey. Any method to do so would be something that a hacker could emulate. Tied to a device, or a service, means it can leave it by ANY means. Maybe a true free coalition service could be created. But that would mean...

We can do without the personal attacks.

Funny as they resell those very services...

https://www.bleepingcomputer.com/news/security/ingram-micro-outage-caused-by-safepay-ransomware-attack/

The Company I am working for has as one of its phone numbers a PERSONAL Skype account. I didn't know about it until a day or two ago. The end user didn't know about or didn't bother to inform us about the fact that Skype is being discontinued. We have a full M365 tenancy here with most users...

Could literally be anything. Plex servers, honeypots, POS terminals.

IS there any antivirus app on the phone? Perhaps install one and scan it.

That's what you wish...

Nonsense. Most viruses are designed to exploit unpatched systems. If you are worried about USB viruses. (Very rare nowadays) then you have to patch the OS. Most AV programs are updated via the internet. So I don't understand how you will really be able to protect it. Personally I'd worry...

Why aren’t you using DP to USB C cables?

Interesting. Care to elaborate on that?

Not really. Every BIOS is different. Every manufacturer is different. I’m been doing this for 35 years. Never seen a BIOS based virus. Most people are not running the latest BIOS so updating it is of benefit anyway.