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Better question: Are you getting the traffic to the site to actually use the Live Chat? Can you man it all the time? Why cant most questions be answered in your sales copy? Any big talk would best be done on phone too.

All excellent choices listed here. While not quite in the same format as the above, we push the audio of our bi-weekly videos to various podcast networks. Mine are short episodes with one tip per episode. iTunes - Android - Spotify

Good idea, don't have a list of future topics at the moment but you can currently suggest one.

June's content is now available. You can log into the Newsletters Dashboard Here. eBook and Video Campaign: Business Continuity Planning – Always Be Prepared! Residential Topics: Why is My Brand New Laptop So Slow? 3 Top Reasons for Onsite Computer Repair Business Topics (for Pro level...

You are connecting on the secure port and the certificate is not signed. You could either get the SSL cert signed, or connect via the non HTTPS port. (Might be port 2000 as 2001 seems to be your secured port).

We actually need to update that, we've just added video too.

May's content is now available. You can log into the Newsletters Dashboard Here. This month, we'd like to introduce your professionally-made educational video! Video is quickly becoming a major engagement tool on social media and we need to take advantage of that. We have made the video easy...

April's content is now available. You can log into the Newsletters Dashboard Here. Here are this months topics: eBook Campaign: "Save Money with Managed Services? Yes You Can!" This eBook talks about how paying for a Managed Service Provider can save them money with reduced downtime and...

March's content is now available. You can log into the Newsletters Dashboard Here. Here are this months topics: eBook Campaign: "4 Tech Questions Business Owners Should Ask Themselves" This eBook gets your client thinking about whether their business could survive an IT disaster, does their...

I dont know you or your area, but what you are proposing is a very very hard business. Not saying any of this to kill you idea, just to give you a few things to think about. eCommerce is a very very different game to having a computer store. How are you going to get traffic to the site? whos...

Facebook advertising shouldnt be looked at stand alone. When you say "It didnt work for me" there are so many variables. Are you targeting people who are likely to convert? Was your offer good? Was your messaging for that offer good? Was your image eye catching? And if you did get a bunch of...

Glad you sorted it out. Was going to say the filesystem is likely Linux and could be raided. So pulling a single disk may not work. Though it depends on the filesystem. I know with my Synology running Synology Hybrid Raid I couldn't get data off a single disk by just throwing it in a dock. But...

February's content is now available. You can log into the Newsletters Dashboard Here. Here are this months topics: eBook Campaign: "4 Major Signs You Need Managed Services" This eBook talks about your clients about how IT allows them to be more productive than ever before, but only if its...

Hey Kim, We offer text only, rich text and HTML formats. I just looked at Zoho email templates and looks like they accept HTML. Its slightly more work than the one-click integrations we have with Mailchimp, but they'll work in Zoho.

Site is pretty well put together. I have one recommendation though. The captcha field on the contact page isnt obvious. Just a long field with a few numbers on it. Do you want me to enter those numbers? is that the field label etc..? As others have said, most people are going the other way...

December's content is now available. You can log into the Newsletters Dashboard Here. This month's topics focus on business growth and productivity. Rather than dangers to a business. Here are this months topics: eBook Campaign: "Better Productivity with Clever Technology" This eBook teaches...

I guess its about the connotation. "Typical Aussie..." would probably be worn with pride here. Whatever it is you are probably right. When I lived in Japan however, I heard people call me "Gaijin" which translates to foreigner/outsider. I mean technically its true, I was definitely a...

There was also the "typical behavior of a..." comment. "Typical <person from country>, always <insert negative thing>"

I added quotes and italicized what was said to make Niges post clearer.

November's content is now available. You can log into the Newsletters Dashboard Here. Here are this months topics: eBook Campaign: "Break-Fix vs Managed Services: Why Smart Business Owners are Changing their Approach to IT" This eBook helps your customers understand the difference between...