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How to Deal With Clingy Customers
Have you ever had a clingy customer? A clingy customer is generally categorized as someone who calls you very frequently about small problems they could have figured out themselves; or call you at inappropriate
VIEW POSTLostDrive – Shows A Message to the User Who Found Your Lost USB Drive
As Technicians, we love our USB thumb drives. It makes it so easy to carry all or computer repair utilities and keep it updated with the latest antivirus definitions. However, being so small it is also
VIEW POST12 Highly Useful Websites for Computer Technicians
A few weeks ago we mentioned the website Virustotal.com which is a website that scans a certain file for viruses using the databases of many different antivirus brands. This week, we will be listing many
VIEW POSTMisdiagnosing a Computer Problem: How to Deal With It Without Losing The Client
The other day I misdiagnosed a computer problem. It rarely happens to me but it does happen. I was working on a computer inside a large residential building that frequently call me as new residents move
VIEW POSTGlary Utilities – Swiss Army Knife for Maintaining PCs
Glary Utilities is a freeware application designed to be a swiss army knife for maintaining PCs. It is designed to be very simple to use so it is something I would feel comfortable leaving with my clients
VIEW POSTA Really Simple Selling Trick
I want to share with you a really simple trick to generate more computer and hardware sales. This article is a relatively short one because this trick is just so simple. I have always been turned off by
VIEW POSTUSBDeview – Displays All Connected USB Devices
USBDeview is a portable, freeware tool designed to show you the currently connected USB devices with a good amount of detail. It can also show you a history of devices that are not currently connected
VIEW POSTFind a Niche For Your Business
There are plenty of business books out there that will tell you that your business should service some sort of niche market. What is a niche market? Wikipedia describes it as: “A niche market is
VIEW POSTAnswers to Questions and Answers #2
Earlier this week I posted an article called Questions and Answers #2 requested members to ask me a question about the computer business that has been on their mind. We got some great questions and here
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