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Rootkit Detection and Removal Tools

Rootkits are becoming more prevalent and more difficult to find. Technicians need to be aware of the best software tools that will detect and remove this elusive software. Here is a list of rootkit removal

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10 Must-have Open Source Applications for Computer Technicians

Open source software is one my favorite tech topics. Linux is my preferred operating system kernel of choice and I use it on my main system (and virtualize other OS’s). I use it to run my business

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Relationship Marketing in the Computer Repair Business

The Pot of Gold at the end of the marketing rainbow is loyal customers who value your services, pay on time, and refer their friends and family. Unfortunately you can’t simply “find”

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5 Reasons Why IT Certifications Still Matter

The technology industry is, for better or worse, one of the last “critical industries” of industrialized nations that is not formally regulated by government. In the United States, you cannot practice

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Specialized Skills for the Healthcare IT Technician – Part 3

Here is the third and final part of my healthcare IT skills series.  This series was meant as an overview to guide an IT consultant/small business IT provider in the proper direction to get started in

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Specialized Skills for the Healthcare IT Technician – Part 2

Here is part two of my Healthcare IT skills assessment enumerating the specialized skills that sets the healthcare IT technician apart from average tech. Part one detailed HL7 and IT security skills. Now

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Specialized Skills for the Healthcare IT Technician – Part 1

I once read a blog post that said “Healthcare IT is neither ‘healthcare’ nor ‘IT’.” It sounds strange and even a bit funny, but it’s true. Healthcare IT (HIT) is its own branch of the information

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So You Want to Start Your Own IT Business?

Great! But obviously you have a lot of questions, mainly, Am I Ready? Well there is no easy way to answer that question, in the end it comes down to who you are, a little bit of luck, and preparation.

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D7 – Computer Repair Multi Tool

D7 is a small, portable application designed to aid in many computer repair related tasks and provide a uniform procedure for technicians to follow by automation. D7 has multiple functions such as being

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