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How OpenDNS Works and Why it Can Benefit Your Customers
Your customers likely have little to no idea what goes on behind the scenes to make the internet a pleasant place for the non-geek. One of these important supporting factors is the technology behind DNS
VIEW POSTKill the Employee Mindset or your Business is Doomed
Guest Post by Ronn Hanley: On paper my business is three years old. In reality, it began more than 30 years ago. The desire to own my own business isn’t new. I’ve always known that I have less control
VIEW POSTMigrating from Exchange to Google Apps: 3 Marketplace Apps to Fill the Gaps
Microsoft Exchange is without a doubt the 800 pound gorilla when it comes to business email, but the tide is steadily turning. Cloud alternatives like Google Apps and Microsoft’s own Office 365 are
VIEW POSTTablets vs Laptops: Helping Your Customers Decide Which to Get
Tablet or laptop? This is the new million dollar question on our customers’ minds, and I hear it a few times a month now. While technicians such as ourselves can easily decipher which is best for
VIEW POSTServa: Network-Based Windows Installation Made Easy
One of the age-old dilemmas that computer technicians have been trying to solve boils down to a simple matter of streamlining Windows reinstallation on the client systems. There was a time when using
VIEW POSTDisk2VHD – Turn Physical Disks into Virtual Machines
Disk2VHD is a free application that will make a copy of a hard disk from within the OS using Windows’ Volume Snapshot capability. This copy can then be mounted in Windows as a ‘disk’
VIEW POSTHow To Shop on Behalf of Clients as a Computer Technician
If a large part of your client base is residential then you may have been asked “shop around” on a clients behalf. The client knows they need to purchase something but want to do it alone because
VIEW POSTDropbox Portable – Run Dropbox form a USB Drive
Dropbox Portable AHK is a portable version of Dropbox made possible with a small application written in the scripting language AutoHotKey. While this is not a repair tool, there are a huge amount of technicians
VIEW POSTA Short FAQ on IPv6 For Computer Repair Technicians
Few technological shifts in our tumultuous industry have moved as slowly and methodically as the long-proposed shift to IPv6. The confusion surrounding this radical new approach to the way we view networking
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