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Client Scheduling Management for Techs
You’re almost done with one job, there’s just one more machine to check, and… it has more problems than you can fix in the time you’ve allotted for the job. You’re already
VIEW POSTPSU Testing Basics for Techs
The computer just won’t boot up. Yes, the cord is plugged in, the PSU switch is on, and the red voltage switch on the back is set to the correct voltage. You’ve eliminated the possibility that
VIEW POSTGeekUninstaller – Efficient Uninstallation of Stubborn Windows Programs
GeekUninstaller is a small, portable and freeware application designed to help you remove troublesome software from your client’s computer. Microsoft did an adequate job with their default Add/Remove
VIEW POSTOffering Custom Built Computers can be Profitable and Easy
Article by Tony Scarpelli of CFI Computer Repair: Have you ever considered building custom computers? You’ve probably asked yourself “Can I do it profitably?”, “Which components should I use?”,
VIEW POSTTime Tracking for Technicians
For thousands of years, we’ve been tracking time, for business or other purposes. The ancient Egyptians used shadow clocks. Sundials were popular for a while, but it’s difficult to carry one
VIEW POSTDealing with the Cost of Expensive Repair and Inexpensive Replacement
‘You’re estimating $250 to repair this computer? But I bought it for only $400! I could go get a brand new one for $150 more!’ While this may not be true in every case, often the repair
VIEW POSTThe One Secret I Learnt Running my IT Support Business
Article by Gordon Tan: It’s funny to think I’ve been in the IT Support game for 10 years. It feels like only yesterday I was driving around with my car and mobile phone crawling under people’s desks
VIEW POSTPC-Wizard – Advanced System Information Collection and Benchmarking
PC-Wizard is a moderately sized, portable and freeware application designed to collect and report the hardware specifications of your client’s computer. When diagnosing a client’s computer, a lot of
VIEW POSTGetMacApps – Quickly and Easily Install Multiple OS X Apps at Once
Installing apps on a Mac can sometimes be a long and tedious process, especially when dealing with your clients. As a technician, you have a lot to do in a day, and manually installing apps for your clients
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