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How to Network For Referrals as a Computer Technician

Whether you are just starting out or you’ve been established for a while, you’ll soon find out the importance of networking with others in the business community. Here are some ways to help your business

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Why You Should Use Flat Rate Pricing as a Computer Technician

There’s no doubt about it, pricing strategies can make or break any service business. Rates that are too low will reflect badly on your services as well as probably leave you with unpaid bills and

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How To Find High Paying Computer Repair Clients

We’ve all probably had customers from the full range of clients, from those who let you finish the job and refuse to pay anything, to clients who receive the bill and then proceed to give you a large

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Focusing Exclusively on Residential Computer Repair Clients

While many technicians start with residential clients and have aspirations to graduate from them, there are some distinct advantages to staying within that business model. Moving from residential break-fix

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Turn Simple Jobs Into Marketing Opportunities

Many computer repair customers come into the shop or call you to fix a relatively simple issue, and you could fix the issue, hand them an invoice, get paid, and leave. You could also turn that simple job

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Keep Your Tech Toolkit Updated With Ketarin

In a previous article we talked about setting up a Tech Toolkit, and as we well know, the Tech industry is a constantly growing and evolving field. That means your portable apps and software needs to be

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Putting a Tech Toolkit Together

Are you new to the computer repair industry? Perhaps you’re wondering, ‘How do I get started? What tools do I need? Do I need multiboot USB drives or a massive repair CD collection? Where do

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Interview Tips: The Secrets of Hiring Quality Technicians

Although I’ve been out on my own for ten years as a business owner, I’ve been hiring technicians for another 20. The process I use has three separate stages: email, VoIP/phone, and in-person. The

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Why You Shouldn’t Rely on Just SMART Monitoring Tools – SMART Monitoring vs Testing

Contribution by Paul Apking Many techs use CrystalDiskInfo as a tool for HDD diagnostics and call it a day. It’s a great tool to quickly identify issues with a suspect drive but it’s intended

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