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Repairing Mobile Devices with gTools

If you’re in the mobile device repair industry, you’ve probably noticed how many devices come in with damaged screens and deformed edges from being dropped on their corners or facedown. If

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Improve Your Social Skills as a Tech

As Techs, sometimes we lose focus on the customers and clients and focus on the systems we work on, and our social skills can suffer as a result. Perhaps we never had much social skill to begin with, and

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CryptoLocker Update

Guest Contribution by Ken Dwight – The Virus Doctor: In October of last year I wrote about what was then the newest and most widespread malware infecting computers worldwide, known as CryptoLocker.

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How to Handle Personal Emergencies in Your Computer Repair Business

Sometimes when you run your own business, a personal emergency develops that you need to take care of. Your clients need you as well. Fail to respond to their needs and your business will suffer. Coming

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Tech-Vets Show About The Computer Repair Business at CompTIA Channelcon

Earlier this week many computer technicians attended the industry event “CompTIA Channelcon” in Phoenix, Arizona. My friends Carey Holzman and Mike Smith from the Tech-Vets podcast hosted a

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How to Prevent Technicians from Stealing Business

When it’s time to grow your business beyond just yourself, one of the biggest concerns computer repair business owners tell me is, “I’m afraid if I bring someone on board, they’ll

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Should You Risk Recovering Data Yourself? or Should You Outsource It?

It happens often. Many customers don’t view their machines with the view that at any time, their data storage hardware could fail. They don’t schedule a backup, and when their hard drive does

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ManualsLib: End Your Search for Computer & Hardware Manuals

Contribution by Paul Apking Ever had the need to find a manual for a job but couldn’t find it? Losing a manual happens all the time when it’s something that isn’t used on a regular basis.

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Fab’s AutoBackup 5 Pro Review

Fab’s AutoBackup 5 Pro is the newest version of Fab’s AutoBackup and includes some brand new features that make it a must have for most computer repair technicians. I’ve reviewed the program

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