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Using Warranty Policies to Deal With Returning Machines
Three months ago you performed some maintenance on a client’s computer, and they haven’t used it since you worked on it. They turn it on, and something unexpected happens. A piece of hardware
VIEW POSTHow to Recover a Windows 8 Key
When Windows 8 machines started hitting shelves without the previously common license key label on the side, it removed the possibility of using those stickers to activate installations on the same computer
VIEW POSTWhat Tools and Stock Should a Mobile Technician Carry in Their Toolkit?
What do you carry around in your mobile toolkit? What about hardware and replacement networking devices for clients? What products do you carry around for clients to purchase on the spot from you? How
VIEW POSTHow to Price and Market Maintenance Plans
Pricing your maintenance plans can be a challenge, and deciding how much to charge and how much to perform, and then marketing your maintenance plans can also be a challenge. Depending on your clients’
VIEW POSTWindows 8 Based PE Boot Disk With Portable Apps
Gandalf from WindowsMatters.com wrote an article last year about his Windows 8 based PE boot disk, which is a really useful boot disk with many free portable repair and troubleshooting applications on
VIEW POSTDealing With Bad Customers as a Computer Technician
If you’ve spent any time at all in a service industry, you’ll probably have a lot of stories about bad customers, unpaid invoices, and individuals who think they don’t have to pay invoices
VIEW POSTStay Profitable in the Mobile Device Repair Industry
There are so many mobile devices on the market and in the hands of consumers, and for many brands, each line and model may seem like new territory as far as repairs go. It can be a challenge to cover mobile
VIEW POSTNine Things You Need to Know to Do Apple Macintosh Repair
Apple Macintosh repair is a growing field, but you need to be aware of some key points before you expand into this market. I’ve been working on Macs since 1984 and I’ll share with you nine things
VIEW POSTEarly Mistakes to Avoid When Starting a Computer Repair Business
When you are starting a computer repair business, you may make some key mistakes. Here are some to avoid
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