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Turning A Phone Call Into A Customer
In this podcast, I am going to tell you some methods on how to master initial phone-call’s and maximize your chances of turning that phone call into a customer.
VIEW POSTSetting up a Storefront & Mobile Repair Business with Dean Ingraham
In this episode of the Technibble Computer Business Podcast (with transcript below), I am talking to Dean Ingraham who owns and runs a business with TWO physical store fronts. We talk about the when its
VIEW POSTCreating A Computer Business Website That Converts
Your website isn’t just about throwing up some pages and hoping to get some customers. In this episode (with transcript below), learn how to make your website that will convert visitors into paying clients. Discussion
VIEW POSTOrganizing Your Time For Service Calls
Time organization is often a constant struggle for many business owners, and that includes Techs. Our industry requires a lot of flexibility that often isn’t needed in other career paths. For instance,
VIEW POSTHow to Help Victims of Tech Support Scams
Tech support scams are on the rise. Clients get tricked by a phone call, a pop-up or a search engine ad. Once they’re on the phone with the scammer, they’re convinced something is wrong with their
VIEW POSTHow to Talk with Clients When You’re Shy or Introverted
For many computer repair business owners, the hardest part of the job is to talk with clients. You’re there to fix the computer, not engage in idle chat. If you want repeat business and word of mouth
VIEW POSTHow to Solicit Reviews From Your Clients
Online reviews are big business today and you need to solicit reviews from your clients. Each online service has rules for soliciting reviews. If you break those rules, you’ll get your business in trouble.
VIEW POSTMac Performance Troubleshooting Chart
In the past we have covered the Fonerbooks flowcharts for computer hardware. We have also covered some diagnostic flowcharts for ChromeOS. Now, Reddit user 5HT-2a has been developing a Mac Performance
VIEW POSTHow to Raise Rates Without Losing Clients
Regardless of your computer repair business model, at some point you need to raise your rates. Your vendors will increase their rates. If you want to keep earning the same money, you need to charge your
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