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Increasing Client Loyalty
This is one of the best tips I have learnt in my 4 years of computer repair and it is probably the most simple and effective one.
VIEW POSTVirtual Memory
There will be times when the amount of hardware RAM you have will not provide your computer with all the memory it needs even if you have more than 1gig of RAM. This is where virtual memory comes into
VIEW POSTResponding To A Security Incident
Earlier this week, a friend inconvenienced by a response to an security incident. The IT Services department (of his University) noticed an attack over the weekend, and as a result several user accounts
VIEW POSTWindows XP Version and Licensing Frequently Asked Questions
A few weeks ago we translated the Windows XP license agreement from legal-jargon to English and have had readers ask specific questions about what they are allowed to do with their copies of Windows XP.
VIEW POSTHow to remove the About:Blank Hijacker
The about:blank hijacker installs a browser helper object into Internet Explorer which significantly slows down your internet connection. An infected PC will display a fake directory webpage when IE is
VIEW POSTThe Unlikely Computer Repair
I was recently talking to a fellow computer technician who owns a bricks and mortar computer shop and has a few techies below him. He told me a story of a very unlikely scenario that occurred when repairing
VIEW POSTHow to Remove AntiSpyLab (Spyware Sheriff)
AntiSpyLab (spyware sheriff) is a fake anti-spyware program (very closely related to SpyFalcon) that is designed to fool users into paying for a full version of the program in order to remove a supposed
VIEW POSTHow to remove SpyFalcon
Spyfalcon is a new rogue anti-spyware program that is designed to fool users into paying for a full version of the program in order to remove a supposed infection which the ‘free version’
VIEW POSTPhysical Security Considerations: Data Extraction
Do you have one of those USB pendrives? Maybe an MP3 player? How about a USB watch? Or a mobile phone with a USB port? And how many work on a computer with USB ports? Now, of those with your hands raised,
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