All posts by Micah Lahren
Dealing With Bad Customers as a Computer Technician
If you’ve spent any time at all in a service industry, you’ll probably have a lot of stories about bad customers, unpaid invoices, and individuals who think they don’t have to pay invoices
VIEW POSTStay Profitable in the Mobile Device Repair Industry
There are so many mobile devices on the market and in the hands of consumers, and for many brands, each line and model may seem like new territory as far as repairs go. It can be a challenge to cover mobile
VIEW POSTRepairing Mobile Devices with gTools
If you’re in the mobile device repair industry, you’ve probably noticed how many devices come in with damaged screens and deformed edges from being dropped on their corners or facedown. If
VIEW POSTImprove Your Social Skills as a Tech
As Techs, sometimes we lose focus on the customers and clients and focus on the systems we work on, and our social skills can suffer as a result. Perhaps we never had much social skill to begin with, and
VIEW POSTShould You Risk Recovering Data Yourself? or Should You Outsource It?
It happens often. Many customers don’t view their machines with the view that at any time, their data storage hardware could fail. They don’t schedule a backup, and when their hard drive does
VIEW POSTWhy You Should Use Flat Rate Pricing as a Computer Technician
There’s no doubt about it, pricing strategies can make or break any service business. Rates that are too low will reflect badly on your services as well as probably leave you with unpaid bills and
VIEW POSTHow To Find High Paying Computer Repair Clients
We’ve all probably had customers from the full range of clients, from those who let you finish the job and refuse to pay anything, to clients who receive the bill and then proceed to give you a large
VIEW POSTTurn Simple Jobs Into Marketing Opportunities
Many computer repair customers come into the shop or call you to fix a relatively simple issue, and you could fix the issue, hand them an invoice, get paid, and leave. You could also turn that simple job
VIEW POSTKeep Your Tech Toolkit Updated With Ketarin
In a previous article we talked about setting up a Tech Toolkit, and as we well know, the Tech industry is a constantly growing and evolving field. That means your portable apps and software needs to be
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