All posts by Bryce Whitty
PStart – Customizable “Start Menu” in the System Tray
This one was mentioned in our forums by gunslinger; PStart isn’t exactly a repair tool, however it is an excellent way for organizing your kit when you are on the job. PStart is a stand alone, free
VIEW POSTQuickly Deploy Software on New Computers with Win-Get
Win-get is an application I have been playing around with to help me with the common task of formatting a hard drive and reinstalling Windows. Win-get is a command line tool for Windows that works similar
VIEW POSTCase Study: Tech Support Call
Yesterday I got a technical support call as I often do. However, this one wasn’t like my normal ones. This one had more different situations occur in it than usual. The client called up angry and
VIEW POSTVariable vs. Fixed Pricing
A question that many computer businesses are faced with. Should their pricing be variable on a per hour basis, or fixed on a per job basis? In this article we’ll talk about the advantages and disadvantages
VIEW POSTUnknown Devices Beta – Shows Unknown Devices Listed in System Properties
Most computer technicians have seen it before, fresh after a format of a system there are Unknown Devices in the System Properties that are lacking drivers. You cant get the drivers for it because its
VIEW POSTQuestioning Customers – Getting the Right Type of Answers
When a client calls you up for some tech support, you are obviously going to have to go though some questions to try and figure out what is happening with their computer based on their responses and find
VIEW POSTMaintenance Contracts
Maintenance contracts are an important part of any computer business. They allow you to create a steady stream of income in the relatively unsteady business of computer repair. In this article we will
VIEW POSTJkDefrag GUI – Free Defrag Tool With lots of Features
JkDefrag is a free defrag tool that puts the built in Windows one to shame. JkDefrag has options such as mutiple levels of defrag (fast defrag, slow defrag, analyze only, sort files by name etc..), including
VIEW POSTDo I need to be Qualified?
The big question for many young tech-heads looking to make something of themselves is do I need to be qualified. High schools pump it into their heads that they must get good grades and go onto a good
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