An analyst with Directions on Microsoft, Michael Cherry, “I’d like to see a free upgrade [to Windows 7] for Vista Ultimate users. It would buy them a lot of good will, and I don’t think it would cost them much.” This is due to Microsoft’s failure to delier Ultimate Extras.

The Extras are supposed to be “cutting-edge programs, innovative services and unique publications” that are exclusive to Windows Ultimate users according to the company’s marketing.

“Like an idiot I purchased Vista Ultimate expecting the ‘extras’ only Ultimate users would receive,” said a Computerworld reader.

Source: Reuters