Comments on: Why My Hosting Prices Are Higher Than Most Webhosts

By: Advanced Computer Group, Inc.

Advanced Computer Group, Inc. — Sat, 20 Sep 2008 19:25:19 +0000

Agreed. For years we were a very low priced hosting solution, trying to do equal battle with other larger companies. However, we got customer who knew nothing about uploading, emails, and such. That then turned into full support for users who were impatient and only paying $3.95 per month. It was also a huge hassle trying to collect money from them and such. This lead to us pretty much raising the prices to weed out the lower end clients, and it worked. However our hosting business has been suffering, we market it to our business clients which appreciate the service, no matter what the cost, because they know, as with our quality IT work, they can expect the same type of quality in the web hosting aspect.

We pay an estimated $151.00 per month for a dedicated server in a very large and popular data center. You have to make up the over head somehow, right?

By: Abby

Abby — Wed, 27 Aug 2008 01:39:19 +0000

I think some customer willing to pay more to get better service. As long as there extra service which customer won’t get from other cheaper hosting, they won’t mind with the extra cost.

By: Terinea Weblog

Terinea Weblog — Tue, 26 Aug 2008 23:01:12 +0000

We charge around the £9 ($20?) mark for our hosting. Business clients don’t want to be messing around with FTP, email setup etc they want a service provided for them.

Jamie

By: lonagcio

lonagcio — Tue, 26 Aug 2008 14:23:57 +0000

Great post. There are a lot of people out there who wish they could do what we do. I don’t know about you all but I love what I do. It’s in my heart. There will always be those who will take shots at you no matter what you charge but if you are on your game, you will be able to put them in their place like Bryce!

By: Bryce W

Bryce W — Tue, 26 Aug 2008 11:47:42 +0000

Its important to listen to criticism from others because alot of the time they are right. Listening to criticism can make a good technician better. In this case, this guy just didnt see it from my perspective. He was right that there are much much cheaper hosts but wasnt aware that I offered more service than other hosts. Also, for a person like myself, $6 per month per client just isnt worth doing for me.

By: Webkinz

Webkinz — Tue, 26 Aug 2008 01:58:39 +0000

I would gladly pay more for quality service.

By: PiffleMaster

PiffleMaster — Tue, 26 Aug 2008 00:54:09 +0000

Nicely measured response sir.
I enjoy your email newsletters and find all of what you say to be even and fair. My hat’s off to you for this response in particular.
Cheers!

By: Paul

Paul — Tue, 26 Aug 2008 00:01:28 +0000

You have to understand that when you create what I like to call " and without them. These types of blogs would never exist. I have in the past subscribe to your feed and will continue to subscribe!!

By: Remote Computer Repair

Remote Computer Repair — Mon, 25 Aug 2008 21:59:42 +0000

Great article!

Notice how Bryce took constructive criticism, considered the perspective of the other person and then made his mind up.

Well done Bryce, bet many folks may have taken the questions personally.

It’s too easy to fire off an emotional response. Well played.

By: American Geeks

American Geeks — Mon, 25 Aug 2008 21:56:20 +0000

Since when was capitalism a bad thing? We gotta love free enterprise, don’t we?
In my humble opinion, I’m going to agree whole heartedly with Bryce. There can be an overwhelming amount work that goes in to maintaining a website, let alone hundreds of them. God knows we don’t want to outsource anymore work overseas, rising cost of gas, inflation etc…
Personally, I think $15 is a bit low for an entry level hosting plan.

From what I’ve seen, the GoDaddy el cheapo specials are lacking in features like multiple email addresses or the site statistics and then they go and nickel and dime you for every little add on you forgot about or didn’t realize you’d want/need.

We charge about the same as Bryce does for our hosting. Even more when we can.

I guess I don’t understand the whole “I’m not interested in making money” attitude.