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Vista SP1 Free Support

A spokesman from Microsoft said that the company is offering free support to Windows Vista SP1 users who has encounter problems regarding the installation of the service pack.

Brandon LeBlanc said, “[Anyone] needing technical support regarding your installation of Windows Vista SP1, please go to the following URL and choose the bottom option that says, ‘Windows Vista Service Pack 1 (All Languages)’.You have a variety of options you can choose for support, all of which will not cost you any support fee. I repeat: Support for SP1 will not cost you anything.”

Usually, Microsoft only offers this kind of service to those who bought a Windows operating system at retail according to Computerworld.

Source: COMPUTERWORLD

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Mark Schneider says:

March 29th, 2008 at 11:47 pm

I actually needed tech support from MS for only the second time ever. I got an answer via email the next day for my fairly extreme problem I had on 1 of 4 Vista machines I was upgrading. It blue screened during the 3rd part of the install. I was able to get the system back on my own via a restore point in safe mode.
It ended up needing a repair/upgrade install from my Vista DVD. But it did work, and the support was timely and useful.