Computerworld have a new report on their website about the OneCare bug that deletes people’s emails in Outlook and Outlook Express.
Microsoft posted an instruction on how to recover the deleted emails which are either in a .pst or .dbx file. They said that users should open the Quarantine folder of OneCare.
However, some people said that this instruction did not work for them. The Microsoft representatives on some cases told users that they (the users) have deleted the .pst or .dbx files and Microsoft closed their cases because of this.
A patch is scheduled to be released within 24 hours.