Comments on: Reimage Revisited – Testing The Boot CD

By: Ian

Ian — Fri, 26 Jun 2009 02:01:10 +0000

Reimage ruined my computer. The technical support department have ignored 20 (yes – TWENTY) requests for assistance. I will have to reformat the hard drive and re-install Windows. As far as I’m concerned, Reimage is the worst, most disastrous software I have ever encountered. Their tech support is hopeless beyond belief. Use Reimage at your peril. This is software sent by the devil.

By: Arsa

Arsa — Sun, 01 Feb 2009 17:26:29 +0000

Hi , im back with a report , i scanned / fixed my comp with the trial of Reimage , and it fully repaired my computer. FIxed directx witch i thought i needed to reformat to make it work again , and loads of other stuff. The program is great!

By: admin

admin — Sun, 01 Feb 2009 14:48:56 +0000

Gerald Crabbe, again, this is a review of Reimage and we are completely independant of them, we have no control over the workings/billing that they do. Contact their support line at support[at]reimage.com

By: Tony

Tony — Sun, 01 Feb 2009 14:46:30 +0000

I love the way that James and Gerald somehow think that this review is actually the website of reimage. Makes me larf!

Anyway, I digress, I have just tried the trial and have to report that it was quite successful. The machine I tried reimage on had quite a number of problems, one of which when going into safe mode I got the infamous blue screen of death. Reimage sorted this problem and the others out with no dramas. I probably would have had to do a repair using the windows cd or at worst reinstalled. I am going to try it on a couple of other machines and see how that pans out, but so far so good.
One problem I noticed is that for some reason it turned the logon background black. God knows why it did that. Just a niggle
The biggest problem I see (and has been noted by others on this review) with reimage is the price. For one fix it is 65 US$ which is quite a lot and if it was my PC I would just reinstall.

By: Arsa

Arsa — Sat, 31 Jan 2009 01:13:58 +0000

Hi , the trial is actually 3 days , as i just did it today , well im scanning atm , and will see what will happen!

By: Gerald Crabbe

Gerald Crabbe — Tue, 20 Jan 2009 15:20:42 +0000

I purchased and downloaded this program abot a month ago(Dec 24th), but so far have been unable to run it, despite using the Registration Number you gave me. I am nearly eighty years old and cannot put up with this any longerso, I would appreciate a ful refund as per your guarantee. I cannot access your website any other way, so please pass this on to the relevant department at your end.
Sincerely GSC Crabbe

By: admin

admin — Tue, 18 Nov 2008 08:45:39 +0000

James, this is a review of Reimage and we are completely independant of them, we have no control over the workings/billing that they do. Contact their support line at support[at]reimage.com

By: James D, Gregg

James D, Gregg — Tue, 18 Nov 2008 05:32:45 +0000

I have paid the $139.00 for 10 repairs. Order ref. #36719466 on 11/13/08 . I have gone through following the instructions and have the problems noted and push the fixit button and they want payment again and again. Please contact me asap and HELP ME! I’m a paying customer.

By: Robert

Robert — Tue, 04 Nov 2008 21:26:08 +0000

ok, some of you are having problems because you don’t read the instructions on making the Boot CD , I have tried it 4 times already in the last few days all were successful, I am surprised by the problems you are having. I will try to detail what i did to get mine working great.
First I made my ISO image with the Winconsole app, provided by Reimage.com, from a non-customized ,non-slip streamed version of XP Pro MSDN VLK with SP3, yes I know it said SP2 inthe instructions, but it went flawless. I Booted 4 different comps off it, 1 media Centre version, 1 pro corp, and 2 home editions. You cant use xp home edition or any customized or slip streamed crap to make your BartPE CD, it has to be an untouched version. The Pro version is needed to cover all versions of Windows you might need to use it on. Vista support will be out later and still included in your subscription price. It didn’t harm anything on the comps, and it fixed various problems. I am writing a comprehensive review shortly of my results for the company. My other thoughts on the software, I noticed the browsers all opened faster afterwards, no biggy but nice. It seems also to scan the processes, even hidden process like rootkits, so if you don’t know how to use unhack-me then this is a bonus for you, as I saw it found the same entries in the drivers section that unhack-me found which I left intentionally to test the product. I have written to the company to ask them to include remote support for my company clients away. if the can integrate TeamViewer and the anti-malware kit, then it would be a very useful edition to my arsenal. I think it warrants more testing but not by so-called techs who say they would only use it a few times a month, they can’t be full-time techs – just home users looking for a cheap way to repair their mistakes. if they were full time techs with a client base they would use it at least once a day. I can fix all the issues the program has in its list of supported fixes but if its that fast, why waste 1.5 hours -2 hours doing repairs and recovery consoles and risking the data. OK backup your data first with UDB if its not booting normal, then do your thing. But for others to say they would rarely use it each month are either pulling our legs or are not busy techs, just leeching off our knowledge base.
I tested the product remotely, team viewer downloaded and worked flawlessly. I took control and finished everything and logged in after the fix reboot.

By: a reader

a reader — Tue, 28 Oct 2008 10:55:46 +0000

So … “J” says we should checkout another Product, gots a response and “JJ2000″ says he does not like Reimage.

J – you should have chosen a different name … such as “K” …. yes, “K” is better than “JJ2000″