Recent BitDefender Update Renders Windows 64-bit Systems Unbootable

BitDefender, who make an internet security product, have recently released a faulty update that marks legitimate Windows and BitDefender files as malicious. BitDefender will then quarantine these files identifying them as “Trojan.FakeAlert.5″ resulting in Windows becoming un-bootable.

This faulty update only effects the 64-bit versions of Windows and BitDefender had to have updated itself between the times of 8am and 11:30am on the 20th of March. BitDefender have released a press release containing fixes for the various versions located here.

A representative from BitDefender noticed this blog post here on Technibble and responded with the following:

On behalf of BitDefender, we are very sorry for the problems that our update may have caused. We have also released a solution to this issue, for all affected users, we invite you to access it here:

http://www.bitdefender.com/site/KnowledgeBase/consumer/#638- home users

http://www.bitdefender.com/site/KnowledgeBase/consumer/#643- BitDefender Business Client users

http://www.bitdefender.com/site/KnowledgeBase/consumer/#642- Bitdefender Security for File Server users

If there are any unexpected situations, we kindly ask you to contact our support team directly via email, chat, phone or forum at http://www.bitdefender.com/site/Main/contactEmail/

Thank you for your understanding.



Bryce Whitty

About the Author

Bryce Whitty
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Bryce is an Australian computer technician and the founder of Technibble. He started his computer repair business when he was 17 years old and is still running it 9 years later. He is an avid traveller and spends at least a month of the year in another country.

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