Sometimes when you run your own business, a personal emergency develops that you need to take care of. Your clients need you as well. Fail to respond to their needs and your business will suffer. Coming up with a detailed business continuity plan helps you manage both your personal and professional life.Read full article...
Earlier this week many computer technicians attended the industry event “CompTIA Channelcon” in Phoenix, Arizona.
My friends Carey Holzman and Mike Smith from the Tech-Vets podcast hosted a live show on-location, talking about the computer repair business and I think this show is well worth a listen.
When it’s time to grow your business beyond just yourself, one of the biggest concerns computer repair business owners tell me is, “I’m afraid if I bring someone on board, they’ll steal clients and steal business.” I’ve learned some key ways to protect your business and your client base.
When I created the new Computer Business Kit version 3, my goal was to deliver so much value that it simply pays for itself over and over. You have already seen a glimpse of the computer business forms and their PDF versions in my last post.
The Business Kit has lists of parts suppliers, marketing templates and stock photography. All of this is designed to save you time. Now I want to show you how the Computer Business Kit v3 will save you money.
It happens often. Many customers don’t view their machines with the view that at any time, their data storage hardware could fail. They don’t schedule a backup, and when their hard drive does fail or has issues, you’re called up to recover the data. There are many good tools for recovering data from a failing hard drive, and we’ve covered those in the past. The question is, at what point do you decide either not to do the data recovery at all, or to give up trying to recover the data because you’re having issues accessing it?Read full article...
I would like to to show you something we have been working on for quite some time. We will soon be releasing version 3 of our popular Computer Business Kit and one of the new features is the ability to fill and sign the forms on tablets. In this short 5 minute video, I show you how this can be done and how you could use it while onsite at a clients location.
Ever had the need to find a manual for a job but couldn’t find it? Losing a manual happens all the time when it’s something that isn’t used on a regular basis. Using Google or another search engine takes time to sort through all the results which is a waste of precious time most of us don’t have…ManualsLib to the rescue!
ManualsLib is a vast resource of knowledge for all technicians. It’s a huge repository of manuals that can be saved in different ways. Using the online database, techs can search for lost manuals using multiple queries but the most efficient way is to use the model number of the product.
Fab’s AutoBackup 5 Pro is the newest version of Fab’s AutoBackup and includes some brand new features that make it a must have for most computer repair technicians. I’ve reviewed the program and it’s fantastic.
Bryce wrote an excellent review of Fab’s Autobackup 4. The key function of this program is the ability to migrate user profiles and settings from an old installation of Windows into a new installation. This is especially handy when upgrading a client computer or backing up before doing the infamous “nuke and pave” to fix malware or other Windows problems.
Whether you are just starting out or you’ve been established for a while, you’ll soon find out the importance of networking with others in the business community. Here are some ways to help your business grow through networking.
There’s no doubt about it, pricing strategies can make or break any service business. Rates that are too low will reflect badly on your services as well as probably leave you with unpaid bills and potential bankruptcy. Rates that are too high can chase customers away and give you a bad reputation. Have you considered converting your rates over to flat rate pricing completely? What are the benefits of flat rate pricing, especially for the computer repair industry? Let’s take a look at four main benefits of flat rate pricing.Read full article...
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