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What Tools and Stock Should a Mobile Technician Carry in Their Toolkit?

Published 24th September 2014 By Micah Lahren
Mobile Tech Toolkit

What do you carry around in your mobile toolkit? What about hardware and replacement networking devices for clients? What products do you carry around for clients to purchase on the spot from you? How prepared are you for each service call? Let’s take stock of items you should carry around on service calls with you in addition to your usual toolkit of software tools.

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How to Price and Market Maintenance Plans

Published 22nd September 2014 By Micah Lahren
Maintenance Plans

Pricing your maintenance plans can be a challenge, and deciding how much to charge and how much to perform, and then marketing your maintenance plans can also be a challenge. Depending on your clients’ needs, as well as the competition’s offerings, you might need to adapt accordingly. First of all, how much should you charge, and how much should you cover in your plans?

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Windows 8 Based PE Boot Disk With Portable Apps

Published 17th September 2014 By Micah Lahren
Portable Apps

Gandalf from wrote an article last year about his Windows 8 based PE boot disk, which is a really useful boot disk with many free portable repair and troubleshooting applications on it.

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Dealing With Bad Customers as a Computer Technician

Published 15th September 2014 By Micah Lahren
Dealing with Bad Clients

If you’ve spent any time at all in a service industry, you’ll probably have a lot of stories about bad customers, unpaid invoices, and individuals who think they don’t have to pay invoices unless they’re threatened with legal action to pay them. I know I’ve run into a few myself, unfortunately.

When it comes to unpaid invoices in the Tech Industry, there’s a few things you can consider when it comes to what you might call deadbeat customers, and there are actually a few things you can do as far as avoiding them altogether now that the internet has become a huge database of complaints from customers and businesses alike. What can you do to deal with them?

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Stay Profitable in the Mobile Device Repair Industry

Published 12th September 2014 By Micah Lahren
Mobile Repair

There are so many mobile devices on the market and in the hands of consumers, and for many brands, each line and model may seem like new territory as far as repairs go. It can be a challenge to cover mobile phone repairs and do it profitably. Here’s a few tips to help you stay profitable in the mobile device repair industry.

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Nine Things You Need to Know to Do Apple Macintosh Repair

Published 9th September 2014 By Dave Greenbaum
Apple Macintosh Repair

Apple Macintosh repair is a growing field, but you need to be aware of some key points before you expand into this market.   I’ve been working on Macs since 1984 and I’ll share with you nine things successful technicians need to know.

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Early Mistakes to Avoid When Starting a Computer Repair Business

Published 5th September 2014 By Dave Greenbaum
Starting a Computer Repair Business

When first starting a computer repair businesses, we probably all started out looking at this like a hobby. You’re helping out family and friends and getting a free meal in return. To create an ongoing business that charges for service, you need to add some structures and procedures. Here’s some of the key things you need to watch out for so your clients trust you long-term and you grow your business.

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Computer Business Kit v3 Launch Bonus and Upgrade Price Ends This Sunday!

Published By Bryce Whitty
Computer Business Kit v3 and How to Start a Computer Business Book

To celebrate the launch of the Computer Business Kit v3, we have been offering our “How to Start a Computer Business” eGuide as a free bonus. This 44 page guide is a must for people just starting a computer repair business and more advanced people can gain from it too. However, we cant offer it forever so this launch bonus ends this Sunday.

Also, if you are upgrading from version 2, the upgrade pricing will be going up from its launch price of $29 on Sunday. So grab it while you can!

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Repairing Mobile Devices with gTools

Published 1st September 2014 By Micah Lahren

If you’re in the mobile device repair industry, you’ve probably noticed how many devices come in with damaged screens and deformed edges from being dropped on their corners or facedown. If you need to replace the screen, you’ll find it nearly impossible to get a good fit if the edges are damaged badly. There are ways to repair the damaged edges and reform them, without using tools specifically for that purpose, but you can also further damage the casing if you’re not careful. Have you ever checked out gTools?

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Improve Your Social Skills as a Tech

Published 27th August 2014 By Micah Lahren

As Techs, sometimes we lose focus on the customers and clients and focus on the systems we work on, and our social skills can suffer as a result. Perhaps we never had much social skill to begin with, and we were never a social individual to start with. Why do you need to have good social skills as a Tech, and how can you improve them?

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