For this article, I will be reviewing the Tech Site Builder 2 package from Podnutz. The package includes 31 tutorial videos and all the files and templates you’ll need to get a professional website up within hours. I know some question the importance of having an online presence for their technician business, but I’ll explain why it’s so important later on in the article. Continue reading below for my review.

Unless you’re still a just one-man-shop, running your business on a backbone of cell phones is a recipe for disaster in the long term. It’s something we found out first hand at our own company, knowing full well that we outgrew the capabilities of Google Voice after using the platform for nearly three years. Customers expect promptness and professionalism when it comes to phone communications, so we decided to move up to cloud hosted VoIP for our phone needs.

Podcast: Play in new window | Download (Duration: 15:16 — 14.0MB)

I’m often asked from members of Technibble about my choice of platform when it comes to my managed services. The answer is often a cause of concern, confusion and more commonly surprise. Spiceworks, really? Really, I’ve implemented Spiceworks on a number of fronts over the last 12 to 18 months having run a number of successful trials within my own business and I don’t see that I’ll change my plans anytime soon. Spiceworks has its faults, but this cost efficient and robust platform can no longer be ignored as a potentially strong Managed Service Provider offering.

Whether you’re just starting up in the technician industry or have been a tech for years, having reputable technician supply resources that are cost effective is one of the most important parts of managing your business. There are hundreds, if not thousands of retail stores and online merchants who offer cables, hardware, and other supplies at a variety of price ranges. How can you be sure you’re getting the best prices and the best quality service from suppliers?

We all have our strengths and weaknesses when it comes to business practices. Perhaps we’re great with the actual work itself, but the paperwork aspect suffers. Or perhaps we’re great with paperwork but our customer service leaves something to be desired. Then there are those who are organized and seem to have everything else going for them, but they can’t seem to streamline their work processes. Here are the top ten business tips for Techs to help stay on track with all aspects of the Tech industry.

Podcast: Play in new window | Download (Duration: 10:21 — 9.5MB)

It’s safe to assume that a clear majority of the technicians on Technibble are devoted to computer repair and networking. But I’m also certain that some of you may have growing interest in other segments of technology consulting, such as software development. For those of you out there that have either dabbled in coding or are actively considering jumping feet first into software development, I had the chance recently to speak with industry colleague and Sharepoint Development specialist Andrew DiCosmo.

You may have used Craigslist, Facebook, Twitter, Classified Ads, newspaper ads, radio ads, and more, but just can’t seem to bring in as many clients as you would like to see. Many swear by certain advertising methods, but what has been proven to be effective marketing for Techs? Flyers? Signage? Internet advertisements? I’ve seen proven results for 3 specific marketing methods, which I’ll go into in a moment. However, before I discuss what methods worked for me, let’s take a moment and look at our marketing environment.

You can see them come through your entrance and you grimace. It’s ‘that troublesome client’ again. You performed virus removal services and they reinstalled the malware immediately upon returning home, and then blame you when they start having problems again. Perhaps it was deliberate, perhaps it was that pink elephant bubble shooting game they just couldn’t live without, but you’re apparently to blame for what happened. It keeps happening. How do you deal with troublesome clients?

Most of your clients probably have no real difficulty using a computer, but for those with disabilities such as the advanced stages of Parkinson’s, poor vision, or motor control, it can be a real challenge. How can you assist these clients to boost their efficiency with computers, and reduce the potential for frustration? Assistive Technology is the solution, but how can it be implemented?

Without To-do lists I’d be in trouble. I mean serious trouble. They permeate every waking moment of my life and serve to keep me focused and on track day to day. The nature of the business means we’re looking after numerous amounts of customers, who in turn have numerous issues and they come to our businesses that require numerous administrative tasks to keep them running, with a life outside of work vying for attention. I think I’m making my point. Lots to do, coming in from every direction. Without my carefully crafted to-do’s I’d forget, delay, procrastinate and probably have no job/business to speak of. That is of course unless you’re some kind of super-genius, in which case my feebly constructed sentences are probably highly annoying to you. But if you’re a normal human-being like me, please keep reading.